SAVE OVER £18000 FROM NEW
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
1 Previous Owner, Franchise Approved, Looking for an electric car for everyday use but without the premium then look no further. This fantastic ID.4 Life Edition 52kWh could be just the car for you, with only 1346 miles since new, this car still looks like new both on the outside and inside. Not only this, but with an £18000 saving from new, now could be the time to take the leap into electric. With a range of up to 175 miles depending on the weather, this car will get you to most places in the country and, once you are there, a 30 minute charge from 0 to 80 percent charge will get you back again, what is not to like? Great specification also on this car, with Heated Seats, Rear View Camera and Satellite Navigation all as standard. This car will also come with a Volkswagen Warranty until September 2025 and a battery warranty until September 2031 so you can buy with confidence. located only 1 mile from the A1 so easily accessible and personalised videos if you are struggling to visit. £99 reserves this car online and we offer great hot chocolate and even better customer service. Still can’t decide? See what our customers think of us on our Google reviews!!.Climate Control, Metallic Paint, Satellite Navigation, Alloy Wheels, Heated Seats, DAB Radio, Bluetooth, Parking Sensors, Low Mileage, Full Service History, Manufacturer Approved, Adaptive cruise, Apple/Android Play, Rear Camera, Auto Lights, Lane Departure, Lane Keeping Assist, Pre Crash Prevention& Rain Sensors, Front + rear carpet mats in recycled material, Rear wiper, Heated rear window, Front and rear electric windows, Acoustic glazing rear window and side windows darkened at the rear, Heated clear glass windshield, Variable front intermittent wipers, Traction control, Front disc brakes, Electronic parking brake with auto hold, Anti-lock Braking System (ABS), Electronic Stability Programme (ESP), Wireless app connect, We Charge Go access, Telephone interface comfort with inductive charging function, Online service, with OCU, with head unit coding, without engine immobilizer interconnection, We Connect Plus integrated data volume, Quote Ref: 505050
