LOW MILES, DSG AUTOMATIC
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 12, 1 Previous Owner, Franchise Approved, This Volkswagen Polo 1.0 TSI DSG R-Line really does have everything going for it. With extremely low mileage and a Full Volkswagen Main Dealer History—including its most recent service completed by ourselves in July 2025—this car is a fantastic example of how a used car should be presented.It features the highly desirable DSG automatic gearbox, making every journey effortless, while the 110 PS petrol engine delivers the perfect balance of power and efficiency, whether you’re commuting through town or heading out on the motorway.Finished in Smokey Grey Metallic, this Polo R-Line doesn’t just drive brilliantly—it looks the part too. Inside, you'll find modern tech including Apple CarPlay and front and rear parking sensors as standard.As part of the Volkswagen Approved Used scheme, this car comes with 12 months Volkswagen Warranty as standard, with the option to extend to 24 months depending on your chosen funding method.We're located just 1 mile from the A1, making us easy to find wherever you're coming from, and if you're unable to visit, we’re happy to provide a personalised video tour.You can reserve this car online for just £99—simple, secure, and refundable. And if you visit, you’ll enjoy great hot chocolate and even better customer service. Still not sure? Just check out our Google reviews to see what our customers think of us..Climate Control, Metallic Paint, Cruise Control, Satellite Navigation, Alloy Wheels, DAB Radio, Bluetooth, Parking Sensors, Low Mileage, Full Service History, Manufacturer Approved, Adaptive cruise, Apple/Android Play, Auto Lights, Electric Folding Mirrors, Lane Departure, Lane Keeping Assist, Pre Crash Prevention& Rain Sensors, Front + rear carpet mats in recycled material, Electric front windows, Rear electric windows, Rear windscreen washer and wiper with interval delay, Heat insulating darkened glass in side and rear windows, Heat insulating glass windscreen, ABS, Front/rear disc brakes, Hill hold control, ESC (Electronic stability control) + EDL (Electronic Differntial lock) and ASR (Traction control), Front wheel drive, Rear shock absorpion, Wireless app connect, Bluetooth mobile phone interface, Preparation for We connect and We connect plus, Driver alert system, Power assisted speed sensitive steering, Dynamic road sign display, Quote Ref: 505085
