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Vertu Toyota Loughborough
Belton Road Loughborough LE11 1ND
Loughborough
The experience at Vertu Toyota Loughborough was good because the staff were fabulous. They listened to what I wanted, they searched and found several vehicles that met my criteria, they arranged test drives including getting a vehicle transported from the other side of the country, and they made sure I was well looked after when completing the purchase. Top notch customer care. Thank you.
My experience at Vertu Toyota Loughborough was positive because I have bought my cars and always had them serviced there too. I wouldn’t dream of going anywhere else! The staff are extremely competent and friendly. One young man collects my car every year and takes it to Loughborough for servicing.I could not ask for more competent or friendlier people looking after both me and my car.
Vertu Toyota Loughborough were great because it combined an efficient and effective service with a personable and individualised approach. I wasn’t comfortable about getting a new car as I don’t feel well equipped to make a decision about a car. I did know how much I could afford. I took a photo in of a likely choice and Sophie showed me some of those available. She took me out on a test drive. I was anxious as I’d not driven an automatic or had a hybrid before. Once I’d decided, both Sophie and John sorted the rest of the process, service plan, pcp, insurance and the rest. Sophie famiiarised me with the car and told me to practice on the forecourt ‘til I felt confident enough to drive home. I experienced respectful understanding of my worries and lack of confidence. A follow up ‘phone call 4 days later specifically mentioned my concerns and I was able to ask follow up questions. I’m hugely grateful for the attention to detail and the very positive experience I had.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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