MEMORY SEATS / HEATED SEATS
Mercedes-Benz of Reading
Richfield Avenue Reading RG1 8EQ
Reading
My experience at Mercedes Benz of Reading was positive because I had issues with the DVLA my end and I wanted PX my car. The DVLA took their time sorting my issues. Mercedes Reading were fantastic still willing to work with and put the deal through. But the Staff were just exemplary, Isabella was an absolute joy as was Hany. They did exactly what they said that they would do and exactly when. The manager of Mercedes Reading was an absolute gentleman as well. Collecting my car I was treated so well and enthusiastically. A joy to do business with. Thank you guys one and all.
My experience at Mercedes-Benz of Reading could have been better. The delivery process was disappointing — the windscreen had multiple deep scratches, and there has been a persistent noise from the brakes since the very first day. I’m still following up on several unresolved issues that were promised to be addressed at the time of delivery but remain unfulfilled.
The guy I was dealing with (Daniel) was a great bloke. From the first telephone call right through to collecting the car the next day was so easy and fast. I usually don’t like car salesman but with Daniel there was no pushy sales talk or anything like that. All the deal was done the day before on the phone. So on the collection day it was just a case of signing a few things and that was that. All in all a great experience
I would not recommend Mercedes Benz of Reading because when the car was advertised it was less than 100 miles. After placing my deposit I found out that it had done 6k miles! I went back to the advert and it said 4K miles. I now wonder if I was sold the correct vehicle. I do not think the vehicle was prepared fully for delivery as I subsequently noted scratches on the drivers wing mirror and a section of the trim on the front bumper loose. A manager has asked me to bring the vehicle for repairs. This will be difficult for me as I live in St Albans and have to now coordinate with my job. I would also like to have confirmation of when the body and seat protection was done as I paid extra for this. Lastly, I’ve been trying to speak with the salesman which sold me the vehicle without success despite several calls. Overall, a very unsatisfactory experience. This is not my first Mercedes benz or EV.
I would not recommend Mercedes Benz of Reading because it took over two hours for the paper work to be completed for the car I was buying which I thought was a long time.The sales man did not mention the car had 1200 miles more on the Speedo than advertised he also for got to put it on charge as it was a plugin hybrid..
I was pleased with Mercedes Benz of Reading and would recommend them because of their prompt and professional service. A test drive was arranged same day and all the paperwork completed for my purchase with ease. Daniel Kozac assisted with everything and the car was prepared for collection within three days. Nothing was too much trouble, standards of service were excellent and the vehicle was just what I was looking for. I would have no hesitation in recommending their service. Thank you again Daniel for your professionalism.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 26, 0 Previous Owners, 10" MBUX SAT NAV - MEMORY PACKAGE - HEATED FRONT SEATS - PARKING PACK WITH REVERSING CAMERA - SMARTPHONE PACK WITH ANDRIOD AUTO/APPLE CAR PLAY - ACTIVE LANE KEEPING ASSIST - 20" AMG ALLOY WHEELS - KEYLESS GO - GUARD 360 - WIRELESS CHARGING - SPECTRAL BLUE METALLIC PAINT With only 4046 miles on the clock, this 2024 Mercedes-Benz GLA200h AMG Line is practically brand new. As part of the AMG Line trim, this GLA combines luxury with sporty aesthetics. The vehicle is equipped with a 1.3L Petrol Hybrid engine and adheres to the Euro 6 emission standards, ensuring lower environmental impact. Convenience is enhanced with wireless phone charging, allowing you to keep your devices powered up on the go.The Mercedes-Benz GLA boasts a large boot, making it more practical than other similar vehicles in its class, offering ample space for luggage, shopping, or sports equipment. Acceleration is impressive, reaching 0-62mph in just 8.9 seconds, which means it's quicker off the mark than other similar vehicles, providing a responsive and engaging driving experience. This GLA offers a blend of efficiency, style, and practicality.Buying a used Mercedes from Vertu Reading Mercedes offers a range of benefits. As an authorised Mercedes-Benz dealership, we provide high-quality, thoroughly inspected pre-owned vehicles that meet the brand's high standards. With a wide selection of models, transparent service history, and access to expert advice, you can feel confident in your purchase. We have access to a Wide Range of Vehicles: Vertu Reading Mercedes is likely to offer a broad selection of used Mercedes models, from luxury sedans to SUVs, giving you more options to choose from. We also offer various financing options to suit different budgets.Here are a few reasons why you might consider purchasing a pre-owned Vertu Mercedes Reading:Quality Assurance Mercedes-Benz Expertise Comprehensive Warranty After-Sales Support Reputation and Trust Call us today to ask for your own personalised video of this car.AMG floor mats, Electric front windows, Electric rear windows, Rear wiper, Rain sensor windscreen wipers, Dark privacy glass from B-pillar backwards, Heated glass rear windscreen + timer control, Heat insulating dark tinted glass, ABS with Brake Assist, ESP with ASR, Electronic parking brake, Sports braking system, ESP curve dynamic assist, Adaptive brake assist with hold function and hill start assist, Brake pad wear warning indicator, Front brake callipers with Mercedes Benz logo lettering on front, Front brake discs internally ventilated and perforated, Lowered comfort suspension, Hard-disk navigation, Radio aerial integrated into front and rear windshields, Hey Mercedes Voice activation, Direct steering, Attention assist, DYNAMIC SELECT with a choice of driving modes (ECO, Comfort, Sport and Individual), Mercedes me remote services, Lane keeping assist (LKA), ECO start/stop function, Outside temperature gauge, Multi function trip computer, Quote Ref: 532068
