HEATED SEATS/KEYLESS GO
Mercedes-Benz of Reading
Richfield Avenue Reading RG1 8EQ
Reading
My experience at Mercedes Benz of Reading was positive because I had issues with the DVLA my end and I wanted PX my car. The DVLA took their time sorting my issues. Mercedes Reading were fantastic still willing to work with and put the deal through. But the Staff were just exemplary, Isabella was an absolute joy as was Hany. They did exactly what they said that they would do and exactly when. The manager of Mercedes Reading was an absolute gentleman as well. Collecting my car I was treated so well and enthusiastically. A joy to do business with. Thank you guys one and all.
My experience at Mercedes-Benz of Reading could have been better. The delivery process was disappointing — the windscreen had multiple deep scratches, and there has been a persistent noise from the brakes since the very first day. I’m still following up on several unresolved issues that were promised to be addressed at the time of delivery but remain unfulfilled.
The guy I was dealing with (Daniel) was a great bloke. From the first telephone call right through to collecting the car the next day was so easy and fast. I usually don’t like car salesman but with Daniel there was no pushy sales talk or anything like that. All the deal was done the day before on the phone. So on the collection day it was just a case of signing a few things and that was that. All in all a great experience
I would not recommend Mercedes Benz of Reading because when the car was advertised it was less than 100 miles. After placing my deposit I found out that it had done 6k miles! I went back to the advert and it said 4K miles. I now wonder if I was sold the correct vehicle. I do not think the vehicle was prepared fully for delivery as I subsequently noted scratches on the drivers wing mirror and a section of the trim on the front bumper loose. A manager has asked me to bring the vehicle for repairs. This will be difficult for me as I live in St Albans and have to now coordinate with my job. I would also like to have confirmation of when the body and seat protection was done as I paid extra for this. Lastly, I’ve been trying to speak with the salesman which sold me the vehicle without success despite several calls. Overall, a very unsatisfactory experience. This is not my first Mercedes benz or EV.
I would not recommend Mercedes Benz of Reading because it took over two hours for the paper work to be completed for the car I was buying which I thought was a long time.The sales man did not mention the car had 1200 miles more on the Speedo than advertised he also for got to put it on charge as it was a plugin hybrid..
I was pleased with Mercedes Benz of Reading and would recommend them because of their prompt and professional service. A test drive was arranged same day and all the paperwork completed for my purchase with ease. Daniel Kozac assisted with everything and the car was prepared for collection within three days. Nothing was too much trouble, standards of service were excellent and the vehicle was just what I was looking for. I would have no hesitation in recommending their service. Thank you again Daniel for your professionalism.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 27, 1 Previous Owner, MBUX SAT NAV - HEATED FRONT SEATS - KEYLESS GO - SMARTPHONE PACK WITH ANDRIOD AUTO/APPLE CAR PLAY - PARKING PACK WITH REVERSING CAMERA - ACTIVE LANE KEEPING ASSIST - WIRELESS CHARGING - BLIND SPOT ASSIST - LED HEADLIGHTS - 19" AMG ALLOY WHEELS - FINISHED IN COSMOS BLACK METALLIC PAINT WITH BLACK INTERIOR With only 12206 miles on the clock, this 2023 Mercedes-Benz CLA is practically brand new. As a CLA200h AMG Line, it combines sleek design with efficient performance. The AMG Line trim adds a sporty edge to this stylish vehicle. Equipped with a 1.3L Petrol Hybrid engine and meeting Euro 6 emission standards, this CLA is as environmentally conscious as it is elegant. Stay safe on the road with Blind Spot Assist, including Blind Spot Assistance, and enjoy seamless connectivity with the integrated Bluetooth connection.One of the key advantages of this Mercedes-Benz CLA is its impressive fuel economy, achieving around 55 mpg, meaning fewer trips to the petrol station and more money in your pocket compared to similar vehicles. This Mercedes-Benz CLA offers a blend of luxury, efficiency, and advanced features, making it a smart choice for discerning drivers.Buying a used Mercedes from Vertu Reading Mercedes offers a range of benefits. As an authorised Mercedes-Benz dealership, we provide high-quality, thoroughly inspected pre-owned vehicles that meet the brand's high standards. With a wide selection of models, transparent service history, and access to expert advice, you can feel confident in your purchase. We have access to a Wide Range of Vehicles: Vertu Reading Mercedes is likely to offer a broad selection of used Mercedes models, from luxury sedans to SUVs, giving you more options to choose from. We also offer various financing options to suit different budgets.Here are a few reasons why you might consider purchasing a pre-owned Vertu Mercedes Reading:Quality Assurance Mercedes-Benz Expertise Comprehensive Warranty After-Sales Support Reputation and Trust Call us today to ask for your own personalised video.Floor mats with stitched AMG lettering, Electric windows, Variable front intermittent wipers, Heated glass rear windscreen + timer control, Rain sensing windscreen wipers with two sensitivity settings, Privacy glass with dark tinting on rear side windows and rear window, ESP curve dynamic assist, Active brake assist includes forward collision warning system with autonomous braking, Adaptive brake assist with hold function and hill start assist, Electric parking brake, Anti lock braking system (ABS) with brake assist, Electronic stability programme with acceleration skid control, Brake pad wear warning indicator, Perforated front brake discs, Brake calipers with Mercedes-Benz lettering, Sports braking system, Comfort suspension with ride height lowering, Hard-disk navigation, Radio aerial integrated into front and rear windshields, Hey Mercedes Voice activation, Cruise control with limiter, Bluetooth connection, Wireless charging in the front centre console, Quote Ref: 532135
