Volkswagen Approved
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 17, 2 Previous Owners, Franchise Approved, 2020 (70) Volkswagen up! GTI 1.0 TSI 115PS – Candy White – Compact Performance with CharacterFinished in Candy White, this 2020 (70) Volkswagen up! GTI delivers iconic GTI styling and engaging performance in a compact, city-friendly package.Powered by a punchy 1.0 TSI 115PS engine, the up! GTI brings spirited driving dynamics with lightweight agility and a sporty soundtrack, making it a true enthusiast’s choice in the small car segment.This well-maintained example combines classic GTI touches such as sporty red accents, GTI badging, and a stylish interior, offering both comfort and flair for daily driving.As an Approved Used Volkswagen, this car benefits from a comprehensive 142-point inspection, minimum 12-month warranty (if outside manufacturer warranty), 12 months’ roadside assistance, and a full Volkswagen service history for peace of mind.Visit Vertu Volkswagen Harrogate, located just off the A1(M), for a warm and welcoming experience. Reserve online for just £99 or contact us today for a personalised video tour..Air Conditioning, DAB Radio, Bluetooth, USB, Manufacturer Approved& Diamond Cut Alloy Wheels, Front and rear carpet mats with contrast stitching in red and grey, Manually dimming rear view mirror, Electric front windows, Heated rear window, Rear wash/wipe, Windscreen wipers intermittent wipe, Rear tinted glass from B pillar backwards, approx 65% tinted, Volkswagen roadside assistance, HBA (Hydraulic Brake Assist), Hill hold control, Red brake calipers, Front disc brakes, Rear drum brakes, Engine drag torque control, Anti-lock braking system with EDL, EBD + TCS, Galvanished body, Body lowered sports suspension, E-call, Speed sensitive power steering, Lane assist, One touch indicators, Digital clock, Speedometer, electronic odometer and fuel gauge, Rev counter, Multifunction computer, Red pixels dash pad, Chrome surrounds to the air vents, radio controls and air conditioning, Matt chrome trim on interior door handles, Quote Ref: 505029
