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Purchased a Tesla Model S - whole process was really refreshing and positive. Got a great price for trade-in and the whole process was easy. Car was great price also. Worked with Andy H on the deal and had a great chat with owner Jamie who was really nice, friendly and helpful. Great after sales also. Very happy and shall return. Thanks. - Jack (TVD)
Jack
02 August 2025
Great customer service. Meg was fantastic and couldn’t have done more for us. Really happy with the car and the part ex too. Would definitely recommend Car Quay. Really friendly people, not at all pushy, and willing to go above and beyond to ensure customers are happy. Thanks Meg and Trev who delivered our new car.
Wildvixen
01 August 2025
I approached them through their website to arrange a test drive for THREE cars. The response I got was over a day late for the requested time and clearly didn't reflect my enquiry. "Thank you for your recent enquiry on the BMW X3 we currently have for sale. Great news the vehicle is still available and I am happy to help with any questions you might have." I then sent a follow up email see if anyone was prepared to be more helpful and got a call the following day by someone who also couldn't see how my enquiry hadn't been addressed. His only objective was to defend his colleague and dismiss the fact that I had had no specific answer to any of my questions. I will buy elsewhere as I can't imagine how you would be treated if the car you bought had issues. Great response. Don't address the fact that you didn't respond to my request for a test drive of three cars not just one. Don't address the fact that no one came back to me until 24 hours after I had requested the test drive. And then embark on a self defence tirade that amounts to contempt for potential customers. Anyone reading this would do well to visit the TrustPilot website for many more damning reviews of this outfit.
Rich Wiskin
31 July 2025
This company explained everything thing, a very easy experience choosing a vehicle customer service was top notch nice friendly service my experience was great can’t fault them thank you
Colin Cunnison
30 July 2025
This is the second car we have purchased form Car Quay we love the service and support from all the staff, Jack has been so helpful and the customer service is fabulous we wil return in a few years for a third car thank you Shelley and Paul
Shelley Townsend
30 July 2025
I purchased a car from them, a 640d. I'm quite happy, and I had a massive oil leak through the oil cooler, but the lads were very friendly and helped me out with the insurance company to receive some compensation. I'm quite happy. I will definitely use them again for my next purchase.
Povilas Jucys-TV
30 July 2025
I didn’t ultimately buy the car I was looking at with Car Quay due to finding a more suitable spec in the model I was looking at with another dealer, but they were easy to deal with and refunded my hold deposit swiftly.
Tom Butler
23 July 2025
I recently bought a car from CarQuay and the entire experience was smooth and genuinely pleasant. A special thanks to Jack, who was incredibly helpful throughout the process. I’m very happy with my purchase and would definitely recommend CarQuay to anyone looking for a hassle-free car buying experience. Thanks again, Jack!
Ronn Royce
23 July 2025
I am picking my car up in a couple of days, my review is about the people who work here. They are so genuine and friendly. When I phoned about the car I was unsure when I would be able to get there so I left the call without confirming. There was no pushing me to agree anything. I was just told to ring back when I was sure. When I went to look at the car I took the car for a test drive , loved it, left a deposit and the while process was efficient and the staff were all so friendly. Since securing the car, my diary has meant I have had to change the pick up date many times. Each time, a different peraon has taken my call and they have all, without a doubt, been super friendly and super helpful. I went looking ro a car around 7 years ago and I found the same extremely friendly, non pushy customer experience then as I did recently. I am not goid at making my mind up on buying things like cara, I am apprehensive, but I feel absolutely confident in buying this one. I would highly recommend the company. Brilliant!
Angie Slack
16 July 2025
Having booked an appointment for 11am on Sunday 6th July to view a vehicle having paid a deposit. We left feeling extremely underwhelmed. Unfortunately the vehicle had alot more cosmetic damage than the photos posted on the advertisement, basically all the damage on the left had side of the car was not shown in any of the photos or listed. If we had know this we would not of travelled to see the car. I was looking forward to taking it out for a test drive but then also notice both back tyres also needed air and rust was clearly visible inside the doors. The inside of the car was clean even though it was parked in a difficult place to view. The staff were very polite and friendly but customer parking was also an issue. Would of loved to of had a better look at the vehicle but I was put off with how the car was presented for viewing so we walked away. Complete waste of time for ourselves and the company.
KCr 2019
07 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
1 Previous Owner, + RARE PETROL SUPERCHARGED HSE DYNAMIC STUNNING LOOKING + SOURCE – This exceptional Land Rover Range Rover Sport 3.0 V6 Supercharged HSE Dynamic has been sourced from a main dealer group, who received it in part exchange against a new vehicle. OWNERSHIP – It has had just one previous owner from new, which is a rare and reassuring find for a Range Rover of this calibre. SERVICE HISTORY – Offered with a solid service history and will be serviced and fully mechanically prepared by our experienced workshop team prior to sale. As always, it will be supplied to its next owner with a brand new 12 month MOT. PRESENTATION – Finished in sophisticated Corris Grey with a premium Ebony leather interior, this Range Rover Sport looks every inch the luxury SUV it was designed to be. It rides on impressive 21in split-spoke alloy wheels, which complement the bold styling of the HSE Dynamic spec. The interior and exterior are both in excellent condition, a true credit to its sole owner. FEATURES – As a high-spec HSE Dynamic, this model comes packed with features including satellite navigation, reversing camera, Meridian sound system, heated front and rear seats, dual-zone climate control, keyless entry, electric memory seats, and a host of driver assistance tech. The rare petrol supercharged V6 engine adds smooth, refined power that’s hard to come by in today's market. ADDITIONAL INFORMATION – This vehicle is HPI clear, with verified mileage, and will be supplied with its V5 registration document, service history, MOT certificate, and a HPI clear certificate. All vehicles are valeted prior to sale and come with a nationwide warranty included. Part exchange welcome, and finance options available – please contact our team for a bespoke quotation. PLEASE NOTE – To avoid any disappointment, please call prior to arrival to ensure the vehicle you are interested in has not been reserved by another customer and is on site available for viewing. ABOUT US – We are a family-owned, multi award-winning dealership with up to 200 quality used vehicles in stock. With up to 100 images per car, walkaround videos, bespoke finance quotation tools and the ability to reserve vehicles too, head over to carquay.co.uk and get in touch with our team today. Take a moment to read over 1500 genuine 5-star reviews about our business and keep up to date with what’s happening on our social media
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If your borrow amount is £6,000 with a deposit of £1,000, a selected term of 48 months, at a representative APR of 17.8%, you would pay £171.56 per month. Total charge for credit will be £2,234.88 and total amount payable is £9,234.88. CarMoney Limited can introduce you to a limited number of finance providers based on your credit rating and CarMoney will receive a commission for such introductions that can either be a % of the amount borrowed or a flat fee. This does not influence the interest rate you’re offered in any way. CarMoney is a broker not a lender.
Car Quay
Derby Road, Stenson Barrow on Trent Derby DE73 7HL
Derby
£359.41/pm (HP)
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