MINI Countryman 2021 (71) - 1.5 Cooper Classic 5dr Auto Petrol Hatchback

The staff at Vertu MINI Durham were good because they were efficient and friendly every step of the way. Christian went above and beyond for us and he was a delight to deal with! Thank you to all the team

The staff at Vertu MINI Durham were good because I felt listened to and valued and had confidence in the standard of the vehicle I was purchasing.

The team at Mini Vertu Durham really do provide a 5 star service, nothing is too much trouble. Their customer service exceeded my expectations. If only all companies provided this excellent customer service.

I'd definitely recommend Vertu MINI Durham because they were very helpful, provided me with a video of my car, on the day of collection Christian had all the paperwork ready which made the handover very simple, he was very helpful and provided excellent service,

Having bought many cars from many different dealers over the last 30 years, I would recommend Vertu MINI Durham to friends and family because Alicia went above and beyond what I expected, particularly from a remote transaction. Even though I was in a different country (Wales!) she looked after me as well as if I had been a local and was likely to come back with repeat business. She answered all my questions, courteously and patiently, and made the whole transaction painless.

The experience at Vertu MINI Durham was good because, I was well looked after and support throughout my purchase of my new mini, the sales agent dealt with any questions very quickly.

The experience at Vertu MINI Durham was good because Christian, the salesman I dealt with was so friendly and helpful and at the same time completely professional. I normally hate changing my car but he went the extra mile to make the whole process so easy

Vertu MINI Durham were great because the attention and service received made me feel valued and at no time did the salesman make me feel pressured. As the car was my purchase, for once the salesman dealt only with me (woman in her 60s!) when previously at other venues conversations had been directed to my husband despite him telling them to talk with me. Needless to say they lost my business and Vertu Durham gained! Thank you to Tom Sutton.

Vertu MINI Durham were great because Thomas Finlayson at the branch was exceptional. Knowledgeable and approachable. Ellie was excellent also when I collected the car.

I'd definitely recommend Vertu MINI Durham to friends and family because I found the staff easy to talk to they listened to me but were not pushy in anyway I felt comfortable and trusted their advice and opinions