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Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
0 Previous Owners, Volkswagen ID.4 Life Pro 77kWh 286PS – All-Electric Confidence in Scale SilverStep into the world of electric driving with this stylish and capable Volkswagen ID.4 Life Pro, finished in elegant Scale Silver. Powered by a 77kWh battery and delivering 286PS, this ID.4 offers smooth, silent performance with excellent real-world range—perfect for both city driving and longer journeys.The Life trim delivers a generous specification including intuitive infotainment, climate control, and advanced driver assistance systems that make every drive relaxed and secure. With its spacious interior, comfortable seating, and practical boot space, this is a versatile family SUV designed for modern life.This vehicle comes with the reassurance of being part of the Volkswagen Approved Used programme, which includes a comprehensive 142-point check, 2 years’ Volkswagen Warranty, 2 years’ MOT cover, and 2 years’ roadside assistance—all designed to give you total peace of mind.Visit Vertu Volkswagen Harrogate, located just off the A1(M), for a warm welcome and a hassle-free experience. Explore the ID.4 in person or reserve it online today and take the first step into electric driving..Air Conditioning, Climate Control, Metallic Paint, Cruise Control, Satellite Navigation, Alloy Wheels, DAB Radio, Bluetooth, Parking Sensors, Full Service History, USB, Adaptive cruise, Apple/Android Play, Rear Camera, Auto Lights& Rain Sensors, Front + rear carpet mats, Charging cable mode 3, Type 2: 7.2kW 1-Phase/11kW 3-Phase (32A), AC charging socket (Type 2), 11 kW AC charging power, DC battery charging capablity (Type 2:CCS), DC-DC converter 2.4 kW, Rain sensor, Front and rear electric windows, Variable front intermittent wipers, Rear windscreen washer and wiper with interval delay, Heat insulating darkened glass in side and rear windows, Windscreen washer jets, Rear tinted glass from B-pillar backwards approx 65% tinted, Laminated safety glass from B-pillar backwards 90% tinted, Climate windscreen assists defrosting and prevents fogging, Traction control, Front disc brakes, Electronic parking brake with auto hold, Anti-lock Braking System (ABS), Quote Ref: 504784
