19" Alloys, FROZEN, HK Stereo
The Essex Car Group
Dunmow Road Leaden Roding CM6 1QB
Leaden Roding
Extremely unprofessional and dishonest. I paid a deposit to secure a vehicle and even went down to view the car in person. The sales rep assured me that a few minor issues were being sorted out, and that’s what we were waiting on before completing the sale. I was told everything was progressing as planned. In reality, they were selling the car to someone else behind my back. Communication suddenly went cold, and only later was I informed that the vehicle had been sold to another buyer — despite having my deposit and verbal confirmation that the car was reserved for me. To make matters worse, I still haven’t received a refund for my deposit, despite repeated attempts to chase them. This experience has been nothing short of appalling. Dishonest, misleading, and completely lacking in customer care. I would strongly advise others to steer clear of this company.
UZI AHMED
04 August 2025
I’d highly advise to AVOID buying a car from here.. purchased a car to which I had for 1 week and it’s spent 4 weeks being ‘repaired’ and had the same reply every time I’ve asked for an update to which clearly my car hasn’t even been touched or worked on yet. Asked to return the car as I need a car for my family to which I’ve been told it doesn’t work like that. For the style of garage this is I’m highly disappointed and didn’t think this is the type of service I’d receive from somewhere like this.
Luca Del-Guidice
30 July 2025
I part exchanged a Range Rover Sport to buy a newer model, which is absolutely brilliant. Throughout the entire process Steve from Sales was helpful, honest and sorted any minor issue’s promptly. After sales service was reliable with updates were via email or what’s app. Kenny gave us a really good part exchange price. I would recommend Essex Car Group, very professional and A trustworthy showroom. Thank you to the entire team there
mitesh patel
29 July 2025
Had a great experience with the Essex car group. Traded my rs4 and Bought a rare and stunning rs5 from them. Deal got done within 10 mins, they didn’t try and haggle. In terms of customer anftercare Anything needed their response is instant and always do things with no fuss, it’s rare to find such great customer service from dealers. Will definitely buy another car from Them.
Nathan Six two
29 July 2025
Very pleased with the service from Essex car group Steve made the process very simple and glad with the communication with himself.
Ben Grievson
29 July 2025
I sold my Mercedes with The Essex Car Group back in June, and the whole experience was smooth and hassle free. From the first enquiry to the final handover, everything was handled with professionalism and clarity. Kenny, the owner, was brilliant throughout, straightforward, honest, and clearly passionate about providing a great service. Steve in the sales team was also excellent, keeping me updated and ensuring everything ran like clockwork. I received a fair price for the car, with no pressure or hidden fees. I’d gladly recommend them to anyone looking to sell their car with confidence.
Charlie Dell
22 July 2025
You guys have been so helpful and friendly thank you so much. I will be highly recommending you to anyone i know.
emma benwell
22 July 2025
I had a fantastic experience with Essex Car Company. They made the process of selling my car incredibly smooth and hassle-free. The team was professional, friendly, and explained everything clearly. What really stood out was the extra effort they made – after I handed over the car, they even gave me a lift home, which was so helpful and much appreciated. I highly recommend them to anyone looking to sell their car with ease and confidence. Thanks again, Essex Car Company and Steve who handled the sale.
Casey Mashiter
22 July 2025
My brother brought car year and half back, i bought it from my brother, there was slight issue soon as i Spoke to Steve was escalated to Kenny and was rectified. They stayed in contact whether it was via email or phone call. Was sorted in matter of days. Would recommend, after sales is amazing. thank you chaps when i change i will be back
Jamiah Woodroffe
15 July 2025
If a business receives a 5-star review even from someone they didn’t end up doing business with, it says a lot about their mindset and professionalism. Thank you for your support, Steve. 🙏🏻 Berkan A.
berkan
07 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
The Essex Car Group Ltd are delighted to offer this Stunning BMW 4 SERIES GRAN COUPE 3.0 435d M Sport Hatchback 5dr Diesel Auto xDrive (ULEZ EURO 6) in Frozen Silver with Full Dakota Black Leather, Spec includes 19in Alloy Wheels - M Double Spoke Style 704M - Bi-Colour Orbit Grey, BMW Professional Radio with Single CD Player - with MP3 Playback Compatibility, Loudspeaker System - Harman Kardon, M Sport Braking System, M Sport Plus Package, Heated front seats, Bluetooth Hands-Free Facility with USB Audio Interface and Audio Streaming, Extended Storage, Exterior Mirrors - Electrically Folding with Anti Dazzle, High-Beam Assistant, Interior Trim - Brushed Aluminium with Black High-Gloss Trim Finisher, M Sport Multi-Function Leather Steering Wheel - Three-Spoke, Sun Protection Glazing, Updated warranty available. Finance available. Part ex-welcome. Please check spec with a member of staff as Autotrader spec can be incorrect. Please call to arrange a viewing 01277 283143 or 07432778538 (out of hours)..19in Alloy Wheels - M Double Spoke Style, High-Beam Assistant, Loudspeaker System - Harman Kardon, M Sport Plus Package, Frozen Silver, Comfort Access with Smart Opener, 12V Power Socket in Front Centre Console and Passenger Footwell, 18in Alloy Wheels - M Double Spoke - 400M, 6.5in Colour Display Screen, Access to BMW Connected Plus for 12 Months from Vehicle Production - Subscription Required, Air Breather - Black High Gloss, Air Conditioning - Automatic with Two-Zone Control, Air Conditioning and Radio Control Panel in High Gloss Black, Airbags, Alarm System - Thatcham 1 with Remote Control and Engine Immobiliser, Ambient Lighting - Switchable BMW Classic Orange - Cold White - LED, Armrest - Front - Folding with Storage Compartment, BMW ConnectedDrive Online Services, BMW Emergency Call, BMW Professional Radio with Single CD Player - with MP3 Playback Compatibility, BMW TeleServices, Battery Safety Cut Off, Bluetooth Hands-Free Facility with USB Audio Interface and Audio Streaming, Bottle Holders Integrated into Door Trim Storage Compartments - Front - Up to 1 litre, Brake Pad Wear Indicator - Front and Rear, Bumper System Front and Rear - Replaceable Deformation Elements for Impacts Up to 9mph, Central Locking Switch - Doors - Fuel Filler Cap - Luggage Compartment, Centre Armrest For Rear Seats - Include Two Cup Holders, Centre Console - Panel Highlight in Chrome, Check Control Warning System for Monitoring of Lights and Door-Luggage Compartment Open Warning, Child Seat ISOFIX Attachment - Rear with Passenger Airbag Deactivation, Condition Based Service, Crash Sensor, Cruise Control with Brake Function, Cup Holders - Two in Front with Sliding Lid, DAB Digital Radio, DSC - Dynamic Stability Control Plus, Direction Indicator - Side Repeaters - Integrated in Exterior Mirrors, Direction Indicator Lenses - LED, Door Sill Finishers - M Designation, Dynamic Brake Lights, EPS - Electric Power Steering, Electric Windows - Front with Open-Close Fingertip Control - Anti-Trap Facility and Comfort Closing Function, Exhaust Tailpipes - Dual Left - with Chrome Finisher, Extended Lighting, Exterior Mirrors - Heated - Electrically Adjustable, Exterior Parts in Body Colour, Exterior Trim - High-Gloss Shadowline, First Aid Kit and Warning Triangle, Floor Mats - Velour, Full Black Panel Display, Glove Box, Glove Compartment - Opener with Chrome Trim, Handbrake Lever - Gear Knob in Leather, Headlining - Anthracite, Heat Protection Glazing with Green Tint, High Level Third
