MINI Countryman 2014 - 1.6 Cooper D 5-Door

✅ Google Review (Conversational, Community-Oriented) ⭐ Rating: 1 out of 5 stars 🗓️ Date of Experience: July–August 2025 Review: I purchased a Peugeot 3008 GT Hybrid (LO21 CWL) from Cargiant on 2 July 2025 at 45,323 miles, with assurances of verified mileage and a complete service history. Unfortunately, within days, multiple faults emerged including engine and parking brake warnings, a non-functional 360 camera, and later, serious concerns about the vehicle’s maintenance. Despite being told there was “no right to return,” legal advice confirmed I had a 30-day right to reject under the Consumer Rights Act 2015. I gave Cargiant two opportunities to resolve the issues, including a week-long repair period where no courtesy car was provided, and app data showed no activity until the sixth day. Post-repair, faults persisted. A Peugeot health check revealed a worn tyre (replaced at my cost), and my independent assessor found deteriorated spark plugs, clogged oil, and filters inconsistent with the claimed service history. A diagnostic report showed 8 current DTC issues, and an outstanding manufacturer recall was never flagged by Cargiant or Peugeot. I’ve incurred \xa3135 in replacement parts including \xa370 for a tyre, and diagnostic fees continue to rise. I’ve formally rejected the vehicle and requested a refund, but resolution is still pending. I expected better quality control and transparency from a dealership that advertises thorough inspections. I hope this review helps others make informed decisions.

Came to see a car about a month ago. The condition of the car was terrible. Had scratches everywhere and body panels were loose. I understand I’m buying a used car so it’s not going to be in perfect condition but this was just too much. And the car was priced way over the market value. I was the first person to see the car and it was not even cleaned. And then if I wanted to test drive the car I had to buy it???? Spoke to the manager about fixing all the scratches and the alloys since they clearly weren’t in good condition. He said there was nothing that they could do. Terrible service in my opinion. I ended up buying the same car for almost 3 grand cheaper from a main dealer and it was in a much better condition that what Cargiant was offering. Definitely worth having a look elsewhere before you buy from here.