Mercedes-Benz GLE-Class 2021 (21) - GLE 400d 4Matic AMG Line Premium + 5dr 9G-Tronic Diesel Estate

Everyone at Mercedes Reading was very friendly and helpful. Daniel explained everything very clearly and gave us space to discuss our purchase so that we didn’t feel pressured. On collection day everything went very smoothly and he gave us as much time as we needed to become acquainted with our new car.

All the staff especially Idnan couldn’t have been more helpful and showed us several options to meet our needs going through the benefits of each one and helping us make an informed decision . experience at Mercedes Benz of Reading was good because

I'd definitely recommend Mercedes Benz of Reading to friends and family because I felt listened to. Professional advice , care and attention given

Ductin was helpful during the purchase process. Could have had more help with the function of the car!

My experience at Mercedes Benz of Reading was positive because I had issues with the DVLA my end and I wanted PX my car. The DVLA took their time sorting my issues. Mercedes Reading were fantastic still willing to work with and put the deal through. But the Staff were just exemplary, Isabella was an absolute joy as was Hany. They did exactly what they said that they would do and exactly when. The manager of Mercedes Reading was an absolute gentleman as well. Collecting my car I was treated so well and enthusiastically. A joy to do business with. Thank you guys one and all.

My experience at Mercedes-Benz of Reading could have been better. The delivery process was disappointing — the windscreen had multiple deep scratches, and there has been a persistent noise from the brakes since the very first day. I’m still following up on several unresolved issues that were promised to be addressed at the time of delivery but remain unfulfilled.

The guy I was dealing with (Daniel) was a great bloke. From the first telephone call right through to collecting the car the next day was so easy and fast. I usually don’t like car salesman but with Daniel there was no pushy sales talk or anything like that. All the deal was done the day before on the phone. So on the collection day it was just a case of signing a few things and that was that. All in all a great experience

I'd recommend Mercedes Benz of Reading to a friend because of the excellent customer service afforded to me by Hani Jarche and Daniel, during the purchase of my first Mercedes BEV

The experience at Mercedes Benz of Reading was great because the Team were fantastic. Hanni (sorry as I have no doubt that is spelt incorrectly) is an asset to your team. Friendly, professional, engaging, knowledgeable. Top job. Impressed.

Excellent pre sales and during sales but poor support and communication once the deal is done. They won’t respond to calls, call back, when they promise to call back and won’t reply to emails