BIG SAVINGS FROM NEW
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
0 Previous Owners, Franchise Approved, Experience style performance and practicality with this Volkswagen T-Roc 1.5 TSI R-Line DSG Automatic finished in the eye-catching Deep Black Pearl Metallic. With just 10185 miles on the clock this car is virtually new but with a huge saving of nearly 8000 from the original list price.This T-Roc will be fully serviced by our expert team and includes the balance of Volkswagen's manufacturer warranty until August 2027 giving you total peace of mind and carefree driving for years to come.The R-Line trim offers fantastic features including a smooth DSG automatic gearbox heated front seats for those chilly mornings and seamless Apple CarPlay integration so you can stay connected and in control wherever you go. The sporty R-Line styling brings a touch of refinement and energy that makes this T-Roc look as good as it drives.Were located just 1 mile from the A1 making us incredibly easy to find. And if you can't make it to us in person right away were happy to provide personalised video tours to help you explore the car from the comfort of your home.Reserve this car online for just 99. While you're here enjoy our great hot chocolate and even better customer service. Still unsure Take a look at our glowing Google reviews to see what our happy customers have to say.Your next car is closer than you think and much more affordable. Come and see why so many people love buying from us..Climate Control, Metallic Paint, Cruise Control, Satellite Navigation, Alloy Wheels, Heated Seats, DAB Radio, Bluetooth, Parking Sensors, Full Service History, Ex Business, Manufacturer Approved, Adaptive cruise, Apple/Android Play, Auto Lights, Lane Departure, Lane Keeping Assist, Pre Crash Prevention& Rain Sensors, Front + rear carpet mats, Rain sensor, Heated rear window, Rear wash/wipe with intermittent wipe setting, Front windscreen wiper with intermittent wipe and 4 position delay, Power windows with comfort operation and circuit breaker, ABS, Rear disc brakes, Electronic parking brake, Hill start assist, Volkswagen roadside assistance, Electronic Stability Control (ESC) inc EDL (Electronic Differential Lock) and ASR (Traction Control), City emergency braking and pedestrian monitoring, Online services, Wireless app connect, Mobile phone interface, Dynamic road sign display, Modified key software - reduce switch off time for key status change to Long no motion, Quote Ref: 504933
