Volkswagen Golf 2011 - SE TSI DSG 5-Door

I think the measure of a company is how well they treat customers when things don't go to plan, with that being said, Toby is a credit to Bexhill Motors. When making a large purchase, we'd all like things to go smoothly, but it doesn't always work out liker that. I purchased a car and have had some problems, some of which were outside the control of Bexhill Motors, but I was taken care of, and made to feel like a valued customer. Toby has gone above and beyond what anyone would expect, it's clear he values each and every customer, we are not just a sale or a number, he personally ensures everything is rectified to the best of his ability. Its rare to find such high levels of customer care these days. He has made what could have been a difficult experience, go smoothly and retained my custom at a time when. I was ready to walk away. I would recommend Bexhill Motors based on my experience with Toby to friends and family and feel safe in the knowledge Toby would take care of them. A huge thankyou :D

I have been overwhelmed by the fantastic service, advice and general help and understanding that has been provided for me by Bexhill Motors, specifically Toby! I sold my car to them a couple of years back which was a pain-free process, and I collected my new vehicle from him a few days ago. Toby and his team have gone above and beyond to ensure my new car was the right one for me with no pressure applied as to which one I decided on, he helped to source finance when I didn’t think that would be an option, that any work that was needed on the car was completed to a high standard (including the ordering of cosmetic parts that required replacement) providing a squeaky clean MOT, and even ensuring the paintwork was top notch. I cannot recommend Bexhill Motors enough and will certainly return here in the future - one very happy customer!

This is my first time purchasing a car through a dealership and getting finance and Toby made it all so easy and helped with everything and anything that I needed and made sure everything was done perfectly! We had a couple of hiccups along the way with the car I purchased and that was noones fault but Toby did a fantastic job making sure he was selling the car in complete perfect condition and he kept me in the loop the whole time! Even sorting my out a loan car for a few days as well which helped massively! Thank you so much for everything you have done for me and the car! I will definitely be purchasing through these guys again in the future!

We recently purchased a car from Bexhill motors in Eastbourne. My wife and I were helped at every stage by Toby who was excellent. He never once tried the hard sales pitch and allowed us to take our time whilst answering any questions or queries we had. The car was prepared perfectly for us as promised by Toby and looked amazing on the day we collected it. The day after collection we noticed that both car keys needed new batteries (came up on the dash) when I told Toby he promptly transferred the cost of this to my account so I wasn't out of pocket in any way. We honestly cannot recommend Toby and Bexhill motors highly enough. It was a true pleasure to buy from them.