Volkswagen up! 2014 (63) - 1.0 Move Up 3dr

AVOID AVOID AVOID I brought a car in April this year the dealer seemed very nice and genuine and happy to take my money Within 3 days the issues with the car started I have returned my car to the dealer 5 times in 6 weeks and each time was sent to his preferred garage . Within the 28 day of owning the car I tried requesting my money back as I was not satisfied the car is fit for purpose but he was on holiday as soon as he returned I went and requested my money back he point blank informed me it wasn't happening he doesn't answer my calls or return them On collecting my car that was at his preferred garage for 2 weeks he was actually there and was questioned regarding the issues with my car and also verbally asked again for a refund which he again said thats not going to happen . he didn't have any answers as he knew what was being said to him was right he then got abusive swearing infront of a young child and getting into others personal spaces ( THESE PEOPLE WERE WOMEN ) He lies about the work he has done to the car before you recieve it Told me I had a full service when ive been told by preferred garage it was just a oil change Doesn't supply paper work of work that's meant to have been done Horrible dealer , Replying back to Mr Brent lennon Can I add my vehicle has been returned several time as its unfit for purpose I have owned the car 8 weeks and have had it less than 4 weeks it's been in a garage the rest of the time and still has on going issues which now you've refused to communicate with me regarding. The cost is yours due to selling a car not fit for purpose and your 28 day money back didn't stand or you refused There was plenty inappropriate behaviour unless you believe shouting at a woman with a 4 yr old in her and stepping forward with threatening body language is acceptable and also on other occasions refusing to discuss other issues and saying its not your problem anymore I've asked for receipt from yourself and never recieved then I had to go to your requested garage when you were there to request reciept I do not find you fair nor professional as a well established business and stand my post and my opinion on your company Kind regards Lucy

AVOID AVOID AVOID I brought a car in April this year the dealer seemed very nice and genuine and happy to take my money Within 3 days the issues with the car started I have returned my car to the dealer 5 times in 6 weeks and each time was sent to his preferred garage . Within the 28 day of owning the car I tried requesting my money back as I was not satisfied the car is fit for purpose but he was on holiday as soon as he returned I went and requested my money back he point blank informed me it wasn't happening he doesn't answer my calls or return them On collecting my car that was at his preferred garage for 2 weeks he was actually there and was questioned regarding the issues with my car and also verbally asked again for a refund which he again said thats not going to happen . he didn't have any answers as he knew what was being said to him was right he then got abusive swearing infront of a young child and getting into others personal spaces ( THESE PEOPLE WERE WOMEN ) He lies about the work he has done to the car before you recieve it Told me I had a full service when ive been told by preferred garage it was just a oil change Doesn't supply paper work of work that's meant to have been done Horrible dealer ,