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AutoUnit Ltd
Unit 3b Albany Industrial Estate Aragon Street Newport NP20 5NS
Newport
I bought a 4 Series 420d from these guys a while back. They delivered the car to me 200 miles away in Essex for a reasonable fee, had the car 3 days and I had an engine management light stuck on. They agreed to send me a hire car all the way from South Wales, and dealt with the issue admirably with the utmost professionalism. Upon returning the car, i noticed a scuff on one of my wheels that was most likely done in the BMW dealers that they deal with, they were more than happy though for me to get it sorted and invoice them for the refurbishment. All the staff here are absolutely amazing; extremely personable, in particular the two Jay's and Nick of whom I got to know quite well due to calling a few times regarding the sale, etc. They are delightful people and I wouldn't hesitate to use them again. So definitely 5 stars for me.
Daren Ambrose
02 August 2025
Just bought our vw t cross from auto unit Newport very happy with the car and service the sales man even gave me his phone charger . No pressure to buy , car nice and clean , sales man sorted out tax etc they even posted my jacket back to me that I had accidentally left in my old car ! Thanks again .
Julie Maddock
01 August 2025
If you’re looking for a car, look no further. If you want a great car and customer service second to none, go to Auto Unit Newport. I have no hesitation in recommending this company who took the stress out of car buying for us. Thank you.
Graham Cornish
30 July 2025
Bought a Toyota Aygo good price and in great condition. No pressure from them to take out a loan happy to wait a week for me to collect. The staff here are amazing friendly, patient and helpful they explained everything I felt very comfortable buying the car, my best car buying experience ever. Thanks guys you are fabulous! Would definitely recommend you buy a car from this lovely team.
Mandy Hodges
30 July 2025
TL;DR: Bought a 2017 Range Rover SV Autobiography from AutoUnit — great service, fair price, and even when post-sale issues came up, they handled everything quickly and professionally. Full Story: I’ll admit, I was a little hesitant at first after reading a couple of the lower-starred reviews. But the car ticked all the boxes (a 2017 Range Rover SV Autobiography at a very fair price (~\xa340k)) so I decided to go for it. I’m very glad I did. We live about four hours away from AutoUnit, so I spoke with Jay several times before making the trip. He was brilliant, responsive, transparent, and happy to answer all my questions. Everything I asked for was sent over straight away, and nothing ever seemed like too much trouble. On the day of the purchase, we drove down to view the car. We spent a couple of hours thoroughly inspecting it and taking it for a test drive. Jay was there throughout, helpful but never pushy. In the end, we paid and left genuinely happy with the experience. A few days later, I took the car to my local Land Rover dealership for a full health check. They flagged a few issues (cracking CV boots, some worn bushings, and a clicking sound from the driveshaft). I got in touch with Jay and the team, and honestly, they couldn’t have handled it better. I dropped the car back to them that Sunday, was given a courtesy vehicle, and within the week, everything had been sorted. I picked the car up the following Saturday in perfect condition. I really can’t thank Jay and the AutoUnit team enough. They provided a truly personal service and made the entire experience smooth, fair, and professional. Even when things weren’t perfect, they stepped up and resolved everything quickly and without fuss. We’ll absolutely be back when it’s time for our next car. The eight-hour round trip was more than worth it.
Daniel
16 July 2025
I bought my BMW about 4 months ago from Autounit and it was the best dealership experience I've had. I live in the midlands and they made the whole process seamless for me. When I enquired about the car, Nick gave me all the details over the phone and sent photos of the service history. When I arrived in Newport for a test drive, the car was immaculate and beautifully prepped. They gave me ample of time to walk around and check everything. On the day of purchase, he picked me up from the station and a got a proper valet service done on the car. Highly recommend!!
Sanchit Chhabra
03 July 2025
Bought a car off AutoUnit almost 3weeks ago since having it I've enjoyed the car couldn't be happier, after driving it for a week I decided to take it for a Dyno cause I didn't think it was standard and it turned out that it had a stage 1 re map (not complaining) the whole process was easy from phoning up to viewing the car the next day and driving it away same day oh and the car was washed/valeted and looking very clean upon arrival, gave me a good price on my car for part exchange.. Jay is a top bloke who dealt with me great banter and a pleasure to deal with and so were the other guys... Only snag is I took quarter zip jumper down with me thought I had took it out of my car that I part exchanged and thought I had put it in my new motor but didn't, phoned AutoUnit they said they hadn't seen it and said it wasn't in the car or in the office where all the paper work got dealt with so I have a feeling that they might not be telling the truth about the jumper cause it can't be anywhere else (couldn't of magically disappeared) Highly recommend this car garage if they have a car in stock that takes your fancy, for me the 6 hour round trip was definitely worth it
Mark K
26 June 2025
Absolutely fantastic car sales. The gentleman who dealt with me polite friendly. Highly recommended if you need a new car
Michael Jenkins
13 May 2025
Bought a BMW 420i from here, absolutely amazing service. Jay the salesman is a really spot on bloke, easy to talk to and a great laugh too. He made buying a car easy and hassle free.... Would definitely recommend 👌 …
Martin Lunn
13 May 2025
Can’t say enough about the service I received at AutoUnit. Car was well priced and the customer service and after service has been great! I highly recommend.
Marc Griffiths
31 March 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 8, 2 Previous Owners, We are pleased to offer this lovely Toyota Yaris that has covered only 40,000 miles and boasts a specification that will make other cars blush. Not only does it come with sat nav, rear camera, and Bluetooth audio, but also lane assist, collision assist, and high beam assist. It is kind on the pocket too, thanks to an efficient 1.5 petrol engine paired with an electric motor and automatic gearbox. At Autounit were dedicated to offering an excellent customer experience. All of our vehicles come with a 3 month guarantee, our market leading price promise, are HPI clear and undergo safety checks by our fully qualified in house technician for added peace of mind. 01633 548282 2 Minutes off M4 Junction 25a www.autounit.co.uk 01633 548282 2 Minutes off M4 Junction 25a */** terms apply ask for details.All Our Cars Come With 3 Month Warranty, Low Rate Finance Available**, Upgrade Your Warranty With Warranty Wise, 6 Months - 2 Years Cover Available**, Buy With Confidence - Were 5 Star Rated, 16in Alloy Wheels, 3-Spoke Leather Steering Wheel, ABS - Anti Lock Braking System, Active Headrests, Audio and Telephone Switches on Steering Wheel, Auto Dimming Rear View Mirror, Auto Headlights, Auto Up and Down Function on Drivers Window, Automatically Retractable Door Mirrors, Black Lower Front Grille, Bluetooth Connectivity, Body Coloured Door Mirrors, Cruise Control, DAB Digital Radio, Daytime Running Lights - LED, Dual-Zone Automatic Air Conditioning, Emergency Brake-Light Signal - EBS - Hazard Type, Follow Me Home Headlights, Front Fog Lights, Front Passenger Airbag On-Off Switch, Front Power Windows, Front and Rear Cupholders, Glovebox, HAC - Hill Start Assist Control, High Mounted Rear Brake Light - LED, Hybrid Energy Display, ISOFIX Fixing Points, Immobiliser, Keyless Entry System, LED Headlamps, LED Rear Combination Lights, Leather Gear Shift, Leather Parking Brake, Power Steering, Power and Remote Door Locking, Push Button Start, Radio and CD Player, Rain Sensing Wipers, Rear Headrests x3, Rear Power Windows, Rear Privacy Glass, Rear Spoiler, Reversing Camera, Road Sign Assist, Seat Belt Reminder - Front and Rear, Seats - Drivers Height Adjustment, Seats - Sliding Front, Side Sills - Black, Soft Touch Inner Door Garnish, Soft-Touch Instrument Panel, Space Saver Spare Wheel, Speakers x6, Supplemental Restraint System - SRS - Airbags - 7 Airbags, TFT Colour Display, TPMS - Tyre Pressure Monitoring System, Toyota Safety Sense, Toyota Touch 2, Turning Signal Integrated in Door Mirrors, VSC - Vehicle Stability Control