Mercedes-Benz EQA 2024 - 350 4Matic 215kW AMG Line Prem 89kWh 5dr Auto

Just dropped my car in for issue and the service colleague's attitude 😒 very poor. She needs to look up the meaning of customer service and smiling wouldn'tgo a miss. As she is definitely working in wrong department.... …

Lucy looked after my service in a very friendly, helpful, and efficient manner. She kept me informed on progress during the work, and arranged the extra parts required to complete the job without any bother or delay to myself.

We saw an approved used vehicle at this dealership. The enquiry was dealt with by Alex who showed us around the car and allowed a test drive. We went ahead with the purchase and on the day of pickup, Alex had prepared all the paperwork so that the handover was easy. We were introduced to the team, including the service manager (Luis), and the sales manager. We looked over the car before driving away, and two small concerns were immediately addressed (one awaiting parts). We felt looked after by Alex and the dealership, and would recommend!

I have just had work experience at Mercedes Benz Colchester, I had a great time thank you Jake, Jo and everyone for making me feel so welcome

Phil gave me amazing service and made my handover really smooth. Would recommend him to anyone

Came here today to purchasethe A35 and had the absolute pleasure of dealing with Billy. From the get-go, he was incredibly friendly, helpful, and informative. He made the whole process feel smooth and completely stress-free—never pushy, just genuinely focused on finding what was right for me. It was honestly such an enjoyable experience from start to finish, and I couldn’t have asked for more. I’m really happy with the service I received and would love to do future business with Billy again. Highly recommend! And thankyou one again Billy!

Excellent service from Chloe Wilson, she is a real asset to Mercedes Colchester team , I had a few issues via the booking team, Chloe just resolved everything efficiently, with a warm smile, a real star, thanks again Chloe

5 stars for Mercedes service department. Great service, very knowledgeable people who were very willing to help with all my enquiries. The teamcarried out all works to my car in a speedy time!. I would highly recommend and will be returning again. Thank you 👍 …

Service and MOT done. Friendy and professional staff. They even cleaned the car!