How to Check a Car When Buying Online

Buying a car online can feel like a big leap, especially for those nervous about purchasing a car sight unseen. But don’t worry, it’s easier than you might think to do all the essential checks from the comfort of your home. By following a few key steps, you’ll be better prepared to make a confident and informed choice.

This guide walks you through exactly what to look for when checking a vehicle online, ensuring you avoid surprises and focus on finding the right car for your needs.

Why Check a Vehicle Thoroughly Before Buying Online

One of the biggest benefits of purchasing a car online is being able to take your time, explore options, and avoid being pressured into a decision. However, there’s a catch: without seeing the car up close, you’ll need to rely on research and careful checks to make sure you’re getting what’s promised.

From verifying a car’s history to inspecting photos and documents, these steps help safeguard your investment, minimise risk, and deliver peace of mind. A little homework now can save you a lot of hassle later. Think of it as building trust with your future wheels!

Key Things to Check When Viewing a Car Online

1. Review the Vehicle’s History

Before committing to a particular car, make sure the car has a clean history. Cazoo provides a history check on all vehicles for peace of mind.

What should you look for in a history report?

• Whether the car has been reported stolen.
• If it’s been written off after an accident.
• Outstanding finance agreements (so you don’t inherit someone else’s debt).
• Major repairs or rebuilds after being written off and returned to the road.
• Discrepancies with the recorded mileage.

Many services offer history checks for a small fee—well worth the price to avoid getting stuck with a problem vehicle.

2. Run DVLA Checks

Did you know you can double-check details shared by the seller with the DVLA for free? Their online vehicle information tool confirms whether the car matches its registration and other details.

For this check, you’ll need:

• The car’s registration number.
• Mileage (as quoted by the seller).
• Make and model of the vehicle.
• The vehicle’s MOT test number, if available.

If anything seems off, it’s a sign to dig deeper—or walk away. Cars older than three years require yearly MOT tests, so use DVLA MOT history tools to spot any concerning issues.

Pro tip: Exemptions apply for vehicles registered as ‘off-road’ under Statutory Off Road Notification (SORN). Be cautious and confirm with the seller in such cases.

3. Inspect Pricing Against Market Value

It's tempting to jump at what looks like a bargain, but a deal that seems too good to be true often is! Research comparable vehicles to get a sense of market value.

Ask yourself:

• Does the price line up with similar cars of the same make, model, and mileage?
• Are there specific extras (like upgrades or warranties) that justify any price differences?

Tools like price comparison websites or car valuation guides are your friends here. If something doesn’t seem right, trust your instincts and keep searching!

4. Examine Photographs Closely

A picture might be worth a thousand words, but it’s even more valuable when buying a car online. Make sure the listing includes high-quality images showing the car’s interior, exterior, and any features or accessories.

Look out for:

• Any signs of wear, damage, or scratches.
• Clear views of essentials like seats, dashboard, boot, and wheels.
• Pictures of standard equipment (think navigation systems, infotainment screens, etc.).

If details are missing, don’t hesitate to ask the seller for more photos. Play detective—thorough inspections now reduce surprises later.

5. Secure the V5C Logbook

The V5C registration document is crucial when buying any car, online or otherwise. It confirms legal ownership and provides details about a car’s history with previous keepers.

Since the document is physical, you’ll need the seller to provide photos while you’re checking the car online. Things to look for:

• Does the owner’s name match the person selling?
• Do car details like mileage and registration plate align with what’s advertised?
• Is the logbook undamaged and complete?

Warning: Never proceed with a sale unless the original V5C is handed over upon purchase, accept no photocopies.

FAQs About Buying Cars Online

Q. Can I test drive a car I buy online?

Yes! Many platforms and dealerships offer home test drives, where they bring the car to you. This allows you to inspect it in person and experience how it feels on the road before making a decision.

Q. Do I have rights if I buy a car online?

Absolutely. If you complete the purchase entirely online, you’re covered under the UK’s Consumer Contracts Regulations. This law gives you a 14-day cooling-off period to cancel your purchase for any reason (provided you haven’t clocked up too many miles in the car).

Q. Is it safe to buy from a private seller online?

It can be riskier than buying from a dealer, so exercise caution. Verify ownership with V5C documents and confirm roadworthiness. Private sellers aren’t obligated to offer returns if something goes wrong.

Q. Can the car be delivered to me?

Yes! Home delivery is a common option and saves travel time. Check with the seller to confirm costs and availability.

Final Checks Before You Commit

1. Clarify return policies: Cars purchased via dealerships often come with a 30-day return window under the Consumer Rights Act if the vehicle isn’t fit for purpose. Private sales come with fewer protections.
2. Plan delivery: Some vehicles can be delivered for free or with minimal fees, offering maximum convenience.
3. Trust your gut: If you're not 100% convinced, don’t rush. It’s perfectly fine to walk away.