Volkswagen Caddy Maxi 2019 (19) - 2.0 TDI C20 Startline LWB Euro 6 (s/s) 6dr

I bought van from the company through a finance company after selling my old van travelled an hour to get their, no introduction quickly give me the key and pointed its down their, checked round it all seamed ok so accepted the vehicle on after signing the paper work NO SERVICE HISTORY,ONE KEY AND AFTER 3 DAYS IT DECICES TO BLOW A FUEL PIPE OFF AND LEAKED EVREYWHERE and had the police out as it was a dangerous road on a bend narrow lane on a bend. they did fix that and paid for the fuel, then a month later had a health check done only to find the battery needed replacing and a problem with key and to be told theirs no warranty as i didn't purchase that my understanding should of been 3 months warranty as like any normal dealership but instead got a lemon of a van, all fixed at my cost . ill be more cautious next time.

Purchased a Mercedes b class back in January 2025 and arranged to pick up on 1st February. When we arrived car was filthy bit different to when we first viewed car, covered in what looked like seagull sh-- so had to wait while it was washed. In the meantime we were asked to walk a few hundred yards down the road to pick up some of the cars history which was missing. ( thought it was sold with full history as advertised.) Anyway got car home safely and did not use again until 1st April when our lease car was returned, when i started to use the car noticed the wipers were not clearing the windscreen so on checking them all the rubber was hanging off them and needed replacing, so contacted the dealer on 7thApril to let them know car was sold with new M.O.T and obviously everything was not checked properly during this M.O.T. Needless to say they have ignored our Email. A total lack of customer service and aftercare. William Tamlyn.