Volkswagen Crafter 2023 - 2.0 Tdi Cr35 Trendline Panel Van 5dr Diesel Manual Fwd Mwb Euro 6 s/s 177 P

It’s been 8 months since my purchase and still waiting for second key, wheel to be sorted, not to mention locking wheel nut is missing. After many attempts to contact the vw van centre and leaving messages with the manager, writing a complaint, still nothing. Go ahead and purchase from them if you wish to be ignored, listen to empty promises and get stuck with a flat tyre one morning, which you can’t do anything about without the missing locking wheel nut. Absolute joke, not looking after your customers whatsoever. Please feel free to reply to my review or even contact me, I’m sure you’ve got my number.

Friendly staff, smooth handover, got the van we wanted for a great price

Had a great experience with our commercial vehicle.

Parking is the only let down for this place.

Right from the start, communication was not the best, which was perhaps a warning sign in hindsight.. Having to chase more than once, with little in the way of being got back to when they said they would. Also, what I was looking at was not in as perfect condition as what you'd expect from a vehicle that was \xa31000s more expensive than its market value (at the time of writing this). All in all then, overpriced, not the best communication, and as a minor point, customer parking is practically non-existent on site.

I recently purchased a vehicle from Volkswagen van centre Derby. Andrew Vickerton the sales manager who handled my purchase was flawless.He was helpful, extremely efficient and kept me posted from start to finish. Excellent communication, seamless handover and a follow up call and emails to make sure everything was okay once I’d taken delivery of my vehicle.

new van's sales and service helpful staff

John Stone was very friendly and helpful throughout the purchase of our van. Thank you!!

Right from the start, communication was not the best, which was perhaps a warning sign in hindsight.. Having to chase more than once, with little in the way of being got back to when they said they would. Also, what I was looking at was not in as perfect condition as what you'd expect from a vehicle that was \xa31000s more expensive than its market value (at the time of writing this). All in all then, overpriced, not the best communication, and as a minor point, customer parking is practically non-existent on site.