Cazoo opens new Customer Centre in Lakeside, Essex

12 October 2021

Cazoo opens 20th Customer Centre in Lakeside, Essex

…Investing over £1m and creating 20 new jobs

Cazoo, the UK’s leading online car retailer, which makes buying or selling a car as simple as ordering any other product online, has today opened its latest Customer Centre in Lakeside Retail Park, West Thurrock, Essex. This marks the 20th collection and drop-off location opened by Cazoo over the last 15 months.

The site in Lakeside was acquired earlier this year and Cazoo has since invested over £1m and created 20 new local customer-facing and vehicle-servicing jobs. These sites provide customers with the added option of collecting cars they purchase online from Cazoo or dropping off cars they sell online to Cazoo.

Cazoo has been one of the fastest growing businesses in Europe, pioneering the shift to online car buying and selling, as consumers have embraced the convenience of buying and selling used cars entirely online. The company is planning to open a further 12 Customer Centres across the UK over the next 12 months.

Cazoo owns and fully reconditions all of the cars it sells before offering them online for either home delivery or collection in as little as 72 hours. And it now also buys cars directly from consumers, offering a guaranteed price with the option of either home pickup or drop-off at one of its locations and same day transfer of funds.

Alex Chesterman, Founder & CEO of Cazoo said, “Consumers across the UK are increasingly embracing the proposition of buying and selling cars entirely online, given the better selection, value, transparency and convenience. Our Customer Centres further enhance that proposition by giving customers the option of collecting a car they buy from us or dropping off a car they sell to us if they prefer. And these sites allow us to better serve our customers with our own service centres. We’re excited to be opening in Lakeside as we continue our mission to provide the best car buying and selling experience to consumers across the UK.”