Cazoo launches new Customer Centre in Wembley

8 September 2020

Cazoo launches new Customer Centre in Wembley investing £1m and creating 20 new local jobs

Cazoo, the UK’s leading online car retailer, which makes buying a car as easy as buying any other product online, has today opened its second Customer Centre in as many weeks. Hot on the heels of opening last week in Manchester, this new site is located at 301 Iveagh Avenue on the North Circular Road, Wembley and is the first London location for Cazoo which has ambitious plans to open 14 further locations across the UK before the end of the year.  

As one of the UK’s fastest growing online retail and home delivery businesses, Cazoo is developing these sites as a key part of its storage and distribution infrastructure as well as providing customers with a local collection option as an alternative to home delivery and full service centres to handle all of its customers MOT and servicing needs. Customers will be able to browse cars for sale online at the Customer Centre with purchases made entirely online. 

Cazoo owns and fully reconditions all its cars before offering them for sale on its website. With thousands of cars on offer at any time, they are stored centrally and available for either delivery anywhere in mainland UK or collection from a local Customer Centre in as little as 72 hours. Every Cazoo car comes with a full 7-day money back guarantee and a comprehensive 90-day warranty.

Launched last year, Cazoo is pioneering the shift to online car buying in the UK and is already selling thousands of cars a month to customers all across the UK. Since its launch, consumers appear to be rapidly embracing the transparency and convenience of buying used cars entirely online and the rollout of its local Customer Centres will further enhance the Cazoo offering.

Neil Smith, Retail Director at Cazoo said, “We have been delighted by the overwhelmingly positive response of consumers to our online car buying proposition. With our ever-increasing number of sales, these new Customer Centres will provide more options to our customers on when and how they want to receive their Cazoo car and will allow us to serve them better through our own service centres. We’re excited to be opening in Wembley as we reinvent the car buying experience and continue our mission to provide better selection, transparency, convenience and peace of mind to used car buyers across the UK.”

For more information, contact:

Lawrence Hall, Communications Director, [email protected] / 020 3920 0013

Amy Lay, PR Manager, [email protected] 


About Cazoo
Our mission is to transform the way people buy used cars in the UK by providing better selection, transparency, convenience and peace of mind. Our aim is to make car buying no different than buying any other product online today, where consumers can simply and seamlessly purchase a used car entirely online for either delivery or collection in as little as 72 hours. Cazoo was founded in 2018 and has a highly experienced management team, led by Founder & CEO, Alex Chesterman OBE.