Pentagon Ford (Runcorn)
Edwards Road Runcorn WA7 2XP
Runcorn
Pentagon Ford Runcorn have only relatively recently become a commercial vehicle/Transit Centre. This is super convenient for me living so close to the dealership. On this occasion the van needed some software updates due to a company recall, the work was carried out quickly and efficiently. You can’t really ask for more than that. The Service receptionist/advisor I dealt with Sue, was friendly, knowledgeable and extremely helpful, a pleasure to deal with.
stuart bogg
14 August 2025
I recently bought a Ranger and dealt with Nikki Duke, who was absolutely amazing, very helpful, honest and always willing to go the extra mile and I can’t speak highly enough about Nikki’s attention to detail and overall fantastic service. I would have no hesitation in recommending to my family and friends.
steve dale
11 August 2025
I recently bought ford fiesta from Pentagon Group, and I had the pleasure of dealing with Chris Jones throughout the process. Chris was absolutely fantastic—professional, friendly, and genuinely helpful from start to finish. Thanks…
İsa Ektiren
09 August 2025
We recently bought a Ranger from Pentagon Ford Runcorn. We had the pleasure of dealing with Nikki who was very helpful, understanding and accommodating. Making the purchase stress free and easy! Would highly recommend. Thanks again.
alex barlow
09 August 2025
I recently purchased a commercial vehicle from Pentagon Runcorn and had a fantastic experience thanks to Nikki. From the moment I walked in, she was friendly, knowledgeable, and never pushy. She took the time to understand what I was looking for, explained all the features clearly, and made the entire process smooth and stress-free. What I appreciated most was her honesty and transparency—no hidden fees or pressure tactics, just genuine help and great service. Nikki also followed up after the sale to make sure everything was going well. Highly recommend working with Nikki if you're in the market for a new or used commercial vehicle. She truly made the difference in my buying experience! John Rogers
Debbie Rogers
02 August 2025
Cannot praise Nikki Duke enough for her professional manner and help! She went over and above when dealing with our part exchange. Would highly recommend this lady
andy biggs
26 July 2025
I had the absolute pleasure of dealing with Chris Jones at Ford in Runcorn (Used Car Sales Division) when purchasing a car for my 17-year-old daughter. Chris was extremely helpful, honest, and direct throughout the entire process. He has been outstanding in every aspect of the service provided. His courteous and professional manner made the experience smooth and enjoyable. There was a minor issue with the number plate, which I raised with Chris, and he ensured it was resolved immediately — a testament to his responsiveness and commitment to customer satisfaction. I would highly recommend Chris for his excellent customer service and overall professionalism. It has truly been a pleasure dealing with him.
T Gul
21 July 2025
Great experience getting our mobility car from Chris Jones. Exceptional handover . Shame to hear that new car sales and Motability is closing at Runcorn though. End of an era .
frannyfranbo (Fran)
01 July 2025
This was my first time purchasing my car through Ford Runcorn. I can honestly say the whole experience was fantastic. I dealt with Ian Edwards and highly recommend his service. From start to finish Ian was superb. He explained everything, knowledge & client service was excellent. Such a nice man. I got to drive my new car home in less than a week from when I first went to see it. Ian was polite and always on hand when needed. Great work. Thanks again
Rhiana Smith
20 June 2025
Can't fault the service department had a few jobs done with the department over time excellent work and always kept informed
anthony bunting
18 June 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
