Sat Nav, Power folding mirrors
Vertu Ford Stoke
George Eastham Avenue Trentham Lakes Stoke-on-Trent ST4 4TU
Stoke-on-Trent
Vertu Ford Stoke were great because their attention to us as customer was excellent. I had Jack Bannister as a sales representative and his attention and knowledge was second to none. He clearly knew all about the cars and the products and services you had to offer, if he didnt know he would find out straight away. We also asked lots and lots of questions on several different occassions in person, by phone and email and he answered them all with great patience and consideration. We also met the Sales manager Calum who supported the sale and he also helped answer questions when Jack was busy elsewhere. What I also would like to highlight is the after care, on the day and a few days later I had further questions and it was no trouble at all to the team, to answer, they offered for me to pop in with the car so they could understand what I was asking properly. Many Thanks to all involved - particularly Jack - will definitely be back when I am looking for my next vehicle and recommend them to people I know.
My experience at Vertu Ford Stoke was really good. We looked for the car we had seen on auto trader. We we went into the sales room we spoke to Phil he Introduced us to Jack Dundas who was exceptional. He was very well informed about the car. He made the whole process easy and is a very nice and helpful Lad. When we collected the car it was the same service we had received on tbe first visit. Thank you for making buying our car so pleasent
The experience at Vertu Ford Stoke was fantastic because well, I took my old car for a service, looked at another car whilst I was there that didnt quite fit me - another was sourced and brought to Stoke. I cannot fault the patience the guys had with me and service was above and beyond experiences at other car sales garages. I can't recommend Vertu Stoke enough. 5*****
Vertu Ford Stoke were fantastic because good staff very friendly and accommodating. Take the time to chat and show you around the cars. Never felt rushed or pressured. Callum Large who dealt with me was very friendly and welcoming. Good choice of cars on site. All round a good experience and would highly recommend.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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