Vertu Honda Grantham
Tollemache Road Spittlegate Level Grantham NG31 7UH
Grantham
I would definitely recommend Vertu Honda Grantham to a friend because of the excellent customer service I received. Especially Jammy, the sales person, was extremely helpful throughout the process—patient, clear in explaining details, and genuinely supportive in helping me choose the right car. The experience felt smooth and trustworthy, which made a big difference as a first-time buyer.
I would not recommend Vertu Honda Grantham because unfortunately we had a poor experience with the vehicle not been valeted and not auto glymed with the ceramic coating which we had already paid for. Also we decided to purchase this vehicle because it was supposed to only have 3220 miles on the odometer .When we officially received the vehicle it had approximately 4500 miles on odometer.Disappointed!
The experience at Vertu Honda Grantham was great because, my Sales Representative was very courteous, polite and very informed of the vehicle I was interested in. He also took time to explain the different finance options. There was no rushing even though there were other potential customers in the showroom at the time.
My experience at Vertu Honda Grantham was positive because Aaron took over rom Andy ..Aaron listened and answeeednoutlr questions he didn't patronised or steam roller. Andy could learn alot from his approach ,if there was no Aaron there would have been no sale . I had to remind Andy who was buying the car , he talked down to me and spoke primarily to my husband, he processed details but never answered questions which lead to alot of work for Honda unnecessarily. He told me i had to accept marketing prefernces to yes for a car to be looked at or details to be sent.! He told me what my concerns were after a test drive, not asking me, if it wasn't for Aaron I'd have walked at this point and previously .Andy seems oblivious to how poorly encounters were going . Does it matter if someone hasn't been through your process recently for buying a car , please we are people and answers our questions! It may well bring more business Aaron was helpful, professional, friendly, and took time to help us find the car we were looking for. He was able to repsond to us , Also a small concern , there seems to way of sayingni I don't want my feedback published
I was pleased with Vertu Honda Grantham and would recommend them because the overall experience was exemplary. The process was made easy by Granville who explained everything in detail. The vehicle was delivered at the agree time and date in excellent condition. Having worked in the motor trade for many years in my younger days I can honestly say the whole buying process was exceptional so well done Granville and the team. 10/10 service.
The experience at Vertu Honda Grantham was great because the team are friendly and very helpful. Took the time to explain everything as we went along about the car and the finance options. Didn’t feel I was being rushed through a process at anytime, they were happy to answer all queries even after I had bought the car.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 28, .Rear wiper, Privacy glass, Automatic rain sensing wipers, Electric front and rear windows, Variable front intermittent wipers, Brake hold function, Collision mitigation throttle control, Low speed brake system, Regenerative braking/deceleration paddle control, ABS+EBD+Brake assist, Hill start assist, Electronic parking brake with auto hold, Collision mitigation braking system, Emergency stop signalling system, Vehicle stability assist, Wireless apple carplay, Bluetooth hands free telephone connection, Agile handling assist, Adaptive motion for electric power steering, Intelligent speed limiter, Driving modes, Adaptive cruise control, Rear parking camera, Lane departure warning system, Lane keep assist, Front and rear parking sensors, Forward collision warning, Traffic sign recognition, Adjustable speed limiter, Road departure mitigation, Idle stop, Low speed following, Power meter, 7" Multi information display screen, Emergency call service, Quote Ref: 550992
