Reversing Camera + Nav!
Vertu Ford Cheltenham
Hayden Road off Tewkesbury Road Cheltenham GL51 0SJ
Cheltenham
My experience of purchasing my new car was varied. James Merryman was extremely helpful and informative. I went and test drive a Citroen C3 Shine which didn't have the spec U wanted. He found me the Aircross that I decided to buy. Unfortunately, James then went on holiday and subsequently there were periods of miscommunication and my calls not being returned. A sales person called Jack took over and he was extremely helpful and the pickup went smoothly. Unfortunately, when driving the car home , I pulled the sun visor down and the mirror cover fell off as it was broken. Also no user manual. The sales person who took my call the following day was not particularly helpful. I spoke to Jack again and emailed the picture of the broken mirror cover. I also requested return of night glasses I'd left in my old car. James Merryman contacted me in his return from holiday and was extremely helpful. He sent me a replacement mirror cover and said he'd obtained a user manual and would post it along with the glasses. Apart from me having to chase Vertu to see if car had been delivered and for the video that was promised, overall, I'm happy with the service I would give a 7/10
My experience at Vertu Ford Cheltenham was ok jack the sales person was very approachable and friendly and when I wasn't 100% happy he was extremely helpful to rectify the matters by bringing me a loan car taking mine away and bringing it back. Unfortunately the noise in the door has not been fully rectified which is not Jack's fault this is down to service department. As far as Jack is concerned I would give him a 10 a very polite helpful and friendly person who did his very best to make sure I was happy with my purchase.
The experience at Vertu Ford Cheltenham was fantastic because the sales person took the time to understand my needs and suggested appropriate options for me. They made sure I understood everything fully and took the time to show me everything I needed to know about my new vehicle before I drove away in it, even though it took longer and delayed them closing.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 17, The Ford Puma ST-Line X 155PS in Solar Silver is now available and ready to test drive at Vertu Ford Cheltenham. This Puma ST-Line X is in fantastic condition, having been specially selected by our buying team and prepared in house by our fully trained technicians. Diving in to the standout features of this Ford Puma ST-Line X 155PS you will find – Infotainment System including built in Satellite Navigation and Bluetooth Hands Free compatibility allowing seamless connection with your mobile device. Rear Parking Sensors + Rear Parking Camera for hassle free manoeuvring. Extra Factory Features include – Upgraded 18” Alloy Wheels, Rear Privacy Glass, Cruise Control, Folding Door Mirrors, Automatic Headlights and USB Connectivity. Join us at Vertu Ford Cheltenham, where our experienced sales team are here to guide you from start to finish through your car buying journey. Beginning with an in-depth personal video presentation of your chosen car, highlighting the features and areas of the car that are important to you.Vehicles from Vertu Cheltenham come fully prepared for your peace of mind. Every vehicle is prepared both mechanically and cosmetically. Tyres will have a minimum of 3mm Tread Depth and every vehicle will have a minimum of 7 months MOT. All cars will have a at least 6 months or 6,000 before any required servicing. All vehicles come with 3 months complimentary warranty and a 14-day money back guarantee. Our vehicles also come with a full provenance check assuring you that your new vehicle is problem free. We also offer nationwide delivery on all our vehicles, so call today to arrange a test drive and let one of our friendly sales team give you a great Vertu Ford Cheltenham experience..Air Conditioning, Climate Control, Metallic Paint, Cruise Control, Satellite Navigation, DAB Radio, Bluetooth, Parking Sensors, Stop Start, Heated Front Windscreen, USB, Ex Rental, Diamond Cut Alloy Wheels, Keyless Entry-Push Button Start, Apple-Android Play, Rear Camera, Auto Lights, Electric Folding Mirrors& Rain Sensors, Front floor mats, Quickclear heated windscreen, Rear wiper, Rear privacy glass, Pre-collision assist with Autonomous emergency braking, Pedestrian/Cyclist detection & Post-collision braking, Electronic stability control (ESC) and hill start assist, Sport suspension, Power assist steering, Speed sign recognition, Lane keeping aid with lane departure warning, Driver impairment monitor, Ford easy fuel, Selectable drive modes(Normal, sport, Eco, trail, slippery), Power lift tailgate, Wireless charging pad, Emergency call service, Full digital 12.8" instrument cluster, Power foldable heated door mirrors with puddle lamps and puma logo protection, Quote Ref: 590089