Wireless Apple Car Play!
Vertu Ford Cheltenham
Hayden Road off Tewkesbury Road Cheltenham GL51 0SJ
Cheltenham
My experience of purchasing my new car was varied. James Merryman was extremely helpful and informative. I went and test drive a Citroen C3 Shine which didn't have the spec U wanted. He found me the Aircross that I decided to buy. Unfortunately, James then went on holiday and subsequently there were periods of miscommunication and my calls not being returned. A sales person called Jack took over and he was extremely helpful and the pickup went smoothly. Unfortunately, when driving the car home , I pulled the sun visor down and the mirror cover fell off as it was broken. Also no user manual. The sales person who took my call the following day was not particularly helpful. I spoke to Jack again and emailed the picture of the broken mirror cover. I also requested return of night glasses I'd left in my old car. James Merryman contacted me in his return from holiday and was extremely helpful. He sent me a replacement mirror cover and said he'd obtained a user manual and would post it along with the glasses. Apart from me having to chase Vertu to see if car had been delivered and for the video that was promised, overall, I'm happy with the service I would give a 7/10
My experience at Vertu Ford Cheltenham was ok jack the sales person was very approachable and friendly and when I wasn't 100% happy he was extremely helpful to rectify the matters by bringing me a loan car taking mine away and bringing it back. Unfortunately the noise in the door has not been fully rectified which is not Jack's fault this is down to service department. As far as Jack is concerned I would give him a 10 a very polite helpful and friendly person who did his very best to make sure I was happy with my purchase.
The experience at Vertu Ford Cheltenham was fantastic because the sales person took the time to understand my needs and suggested appropriate options for me. They made sure I understood everything fully and took the time to show me everything I needed to know about my new vehicle before I drove away in it, even though it took longer and delayed them closing.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 15, Discover the perfect blend of innovation, safety, and family friendly practicality with this stunning 2023 Ford Focus Active X Estate. With just 40,015 miles from new, this model offers comfort, convenience, and cutting-edge technology all in one sleek and spacious package.Driving is a breeze thanks to the suite of driver-assistance features, including a reversing camera, front and rear parking sensors, and cruise control ideal for town driving or longer journeys. Navigate confidently with the built in satellite navigation system, while the heated seats and heated steering wheel ensure comfort all year round. Premium touches like the B&O sound system and full leather interior create a truly luxurious experience for both driver and passengers.This Focus Active X Estate is designed with families in mind, offering generous boot space, smart interior layout, and a raised driving position for enhanced visibility. Safety is paramount, with Ford’s renowned safety systems helping to protect you and your loved ones on every journey.Buy with confidence from Vertu Ford Cheltenham, where customer peace of mind comes first. All our vehicles are thoroughly inspected in house by our manufacturer trained technicians, ensuring each car meets our high standards. Your Focus will come with a minimum of 7 months MOT and 7 months service, giving you reassurance from the moment you drive away.Don’t miss this opportunity to own a well equipped, family ready estate from a dealership you can trust. Contact Vertu Ford Cheltenham today to arrange your test drive or speak to our friendly team for more information..Air Conditioning, Climate Control, Metallic Paint, Cruise Control, Satellite Navigation, Leather Seats, Heated Seats, DAB Radio, Bluetooth, Parking Sensors, Stop Start, Heated Front Windscreen, USB, Diamond Cut Alloy Wheels, Keyless Entry-Push Button Start, Apple-Android Play, Rear Camera, Auto Lights, Electric Folding Mirrors& Rain Sensors, Quickclear heated windscreen, Rain sensor, Tailgate wash/wipe, Heated rear window, Privacy glass, Front variable intermittent wipers with electric wash, Electrically operated front and rear windows with one touch opening and closing, EDL traction control, ABS+Electronic Brake force Distribution, Electronic stability control, Electronic parking brake, Auto hold function, Post collision braking, Bluetooth system, PAS, Eco mode, Selectable drive mode, Pre collision assist with autonomous emergency braking and pedestrian/cyclist detection, Lane keeping system - lane keeping alert and lane keeping aid, 12.3" Digital instrument cluster, Quote Ref: 589994
