Heated Seats + B&O!
Vertu Ford Cheltenham
Hayden Road off Tewkesbury Road Cheltenham GL51 0SJ
Cheltenham
My experience of purchasing my new car was varied. James Merryman was extremely helpful and informative. I went and test drive a Citroen C3 Shine which didn't have the spec U wanted. He found me the Aircross that I decided to buy. Unfortunately, James then went on holiday and subsequently there were periods of miscommunication and my calls not being returned. A sales person called Jack took over and he was extremely helpful and the pickup went smoothly. Unfortunately, when driving the car home , I pulled the sun visor down and the mirror cover fell off as it was broken. Also no user manual. The sales person who took my call the following day was not particularly helpful. I spoke to Jack again and emailed the picture of the broken mirror cover. I also requested return of night glasses I'd left in my old car. James Merryman contacted me in his return from holiday and was extremely helpful. He sent me a replacement mirror cover and said he'd obtained a user manual and would post it along with the glasses. Apart from me having to chase Vertu to see if car had been delivered and for the video that was promised, overall, I'm happy with the service I would give a 7/10
My experience at Vertu Ford Cheltenham was ok jack the sales person was very approachable and friendly and when I wasn't 100% happy he was extremely helpful to rectify the matters by bringing me a loan car taking mine away and bringing it back. Unfortunately the noise in the door has not been fully rectified which is not Jack's fault this is down to service department. As far as Jack is concerned I would give him a 10 a very polite helpful and friendly person who did his very best to make sure I was happy with my purchase.
The experience at Vertu Ford Cheltenham was fantastic because the sales person took the time to understand my needs and suggested appropriate options for me. They made sure I understood everything fully and took the time to show me everything I needed to know about my new vehicle before I drove away in it, even though it took longer and delayed them closing.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 16, Looking for a stylish, practical, and well-equipped SUV that’s as at home in the city as it is on the motorway? This 2022 Ford Puma ST-Line Vignale 155PS could be the perfect match. With just 38,704 miles from new, this small-sized SUV offers an ideal blend of sporty design, comfort, and outstanding fuel efficiency, making it a great companion for both daily commutes and weekend adventures.Finished to the high ST-Line Vignale specification, this Puma is packed with premium features. Enjoy the comfort of heated front seats and a heated steering wheel, perfect for those colder mornings. Stay connected and on course with the built-in satellite navigation, while the B&O premium sound system delivers crisp, powerful audio for every drive. Automatic headlights and cruise control make longer journeys more relaxing and stress-free, while the elevated driving position offers a confident view of the road ahead.At Vertu Ford Cheltenham, we pride ourselves on providing a hassle-free and trusted car-buying experience. All of our vehicles are inspected and prepared in-house by our expert technicians, ensuring top condition and peace of mind. We guarantee every car has a minimum of 7 months before its next scheduled service, so you can hit the road with confidence from day one.Don’t miss the chance to own this feature-rich, economical, and well-maintained Ford Puma ST-Line Vignale. Combining everyday practicality with premium comfort and tech, it's a smart choice for anyone looking for a quality SUV.Visit Vertu Ford Cheltenham today to test drive this fantastic Puma, or contact us now to arrange a viewing. High-spec, low-mileage cars like this don’t stick around for long!.Air Conditioning, Climate Control, Metallic Paint, Cruise Control, Satellite Navigation, Leather Seats, Heated Seats, DAB Radio, Bluetooth, Parking Sensors, Stop Start, Heated Front Windscreen, USB, Diamond Cut Alloy Wheels, Keyless Entry-Push Button Start, Apple-Android Play, Auto Lights, Electric Folding Mirrors& Rain Sensors, Front and rear floor mats, Quickclear heated windscreen, Rear wiper, Privacy glass to side rear windows and tailgate glass, Automatic rain sensing wipers, Electronic stability control (ESC) and hill start assist, Pedestrian/cyclist detection & post-collision braking, Pre collision Assist system, Sport suspension, Power assist steering, Lane keeping aid with lane departure warning, Front and rear parking sensors, Speed sign recognition, Driver impairment monitor, Ford easy fuel, Selectable drive modes(Normal, sport, Eco, trail, slippery), Full digital 12.3" instrument cluster, Emergency call service, Quote Ref: 590680
