Panoramic Roof + Winter Pack!
Vertu Ford Cheltenham
Hayden Road off Tewkesbury Road Cheltenham GL51 0SJ
Cheltenham
My experience of purchasing my new car was varied. James Merryman was extremely helpful and informative. I went and test drive a Citroen C3 Shine which didn't have the spec U wanted. He found me the Aircross that I decided to buy. Unfortunately, James then went on holiday and subsequently there were periods of miscommunication and my calls not being returned. A sales person called Jack took over and he was extremely helpful and the pickup went smoothly. Unfortunately, when driving the car home , I pulled the sun visor down and the mirror cover fell off as it was broken. Also no user manual. The sales person who took my call the following day was not particularly helpful. I spoke to Jack again and emailed the picture of the broken mirror cover. I also requested return of night glasses I'd left in my old car. James Merryman contacted me in his return from holiday and was extremely helpful. He sent me a replacement mirror cover and said he'd obtained a user manual and would post it along with the glasses. Apart from me having to chase Vertu to see if car had been delivered and for the video that was promised, overall, I'm happy with the service I would give a 7/10
My experience at Vertu Ford Cheltenham was ok jack the sales person was very approachable and friendly and when I wasn't 100% happy he was extremely helpful to rectify the matters by bringing me a loan car taking mine away and bringing it back. Unfortunately the noise in the door has not been fully rectified which is not Jack's fault this is down to service department. As far as Jack is concerned I would give him a 10 a very polite helpful and friendly person who did his very best to make sure I was happy with my purchase.
The experience at Vertu Ford Cheltenham was fantastic because the sales person took the time to understand my needs and suggested appropriate options for me. They made sure I understood everything fully and took the time to show me everything I needed to know about my new vehicle before I drove away in it, even though it took longer and delayed them closing.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 15, Looking for your next upgrade? Whether you're already a Focus driver wanting the elevated Active styling or someone in search of a premium, feature-packed hatchback with practicality at its core, this 2020 Ford Focus Active X Automatic is the perfect match. With just 15,653 miles from new, this low-mileage gem offers a fantastic combination of comfort, technology, and rugged good looks.This top-of-the-range Active X model is absolutely loaded with spec. From the moment you step inside, you’re greeted by a sense of luxury and practicality, starting with the stunning panoramic sunroof that floods the cabin with natural light. Enjoy added privacy with rear tinted windows, while the built-in satellite navigation, cruise control, and full automatic transmission make every journey effortless.You’ll stay warm and comfortable on colder mornings thanks to the heated front seats and heated steering wheel, and there’s so much more included, from advanced infotainment to stylish interior detailing and driving assistance features that make life behind the wheel a joy.At Vertu Ford Cheltenham, we don’t just sell cars, we deliver peace of mind. Every vehicle we offer undergoes a rigorous in-house inspection by our trained technicians and comes with a minimum of 7 months MOT and 7 months until its next service, so you can drive away with full confidence.This Focus Active X is the ideal upgrade for drivers looking to stand out with rugged styling and premium features, without compromising on performance or comfort.Visit Vertu Ford Cheltenham today to view and test drive this fantastic car. Part exchange welcome, don't miss your chance to own this brilliant all-rounder, it's ready when you are!.Climate Control, Metallic Paint, Cruise Control, Satellite Navigation, Heated Seats, DAB Radio, Bluetooth, Panoramic Roof, Parking Sensors, Stop Start, Heated Front Windscreen, Low Mileage, USB, Sun Roof, Diamond Cut Alloy Wheels, Keyless Entry-Push Button Start, Apple-Android Play, Auto Lights, Electric Folding Mirrors& Rain Sensors, Front and rear floor mats with blue stitching, Automatic rain sensing wipers, Electronic parking brake, Raised ride height (30mm higher than standard), Bluetooth system, Paddle shift controls, Easy fuel capless refuelling system, Rotary gear shift dial, Electrically operated and heated door mirrors with side indicators, Diesel particulate filter, Aux input, Body coloured bumpers, LED daytime running lamp, Dual zone electronic air temperature control, Centre console with armrest, Front inertia reel height adjustable seatbelts with pre-tensioners, 60/40 split back and cushion rear seats with 2 height adjustable headrests, Keyless entry, Quote Ref: 590899
