Fiat 500X 2016 - 1.6 E-Torq Lounge Euro 6 (s/s) 5dr Manual

I bought a car from V12 about a year ago. Whilst I was in the process of buying it, the sales team was very attentive, as expected. However, once I had paid, the quality of service was poor. I didn’t receive a proper handover. I was just given the keys whilst the salesman was on the phone. I never received the car manual despite calling back and asking for it on several occasions. I also never received a spare key. I had to have both window regulators replaced not long after buying the car. To top it all off I’ve just been informed by a mechanic that the car is missing the locking wheel tool. Also, the buying process is slightly deceiving as you are unable to purchase the vehicle without a warranty. However, they only inform you of the warranty premium you have to pay on top of the vehicle price once you sit down with the sales team with the intention of making a purchase. I would definitely not recommend purchasing any vehicle from V12. The company is unreliable and the vehicles are poorly maintained.