COMFORT PACK, LEATHER
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
0 Previous Owners, We are pleased to be able to offer this fantastic Audi Q3 40TFSI S Line S Tronic for sale at Vertu Volkswagen Harrogate. This Q3 has everything you could possibly want from your next new car, with only 1 Private Owner From New, Low miles for the year, a full service history with 2 Audi stamps and the car in fantastic condition, both on the inside and out. Specification is also high on this car, with Comfort and Sound Pack, 19in Alloy Wheels and Full Black Leather with Silver Stitching all fitted as factory upgrades. Finished in stunning Daytona Grey Pearl, this Q3 looks as good as it drives. We are located only 1 mile from the A1 so easily accessible and personalised videos if you are struggling to visit. £99 reserves this car online and we offer great hot chocolate and even better customer service. Still can’t decide? See what our customers think of us on our Google reviews!!.Climate Control, Metallic Paint, Cruise Control, Satellite Navigation, Alloy Wheels, Leather Seats, DAB Radio, Bluetooth, Parking Sensors, Low Mileage, Full Service History, Apple-Android Play, Auto Lights, Pre Crash Prevention& Rain Sensors, Front and rear black floor mats with contrast stitching in rock grey, Front and rear electric windows, Rain and light sensors, Acoustic windscreen, Dark tinted privacy glass (from B pillar backwards), Privacy glass dark tinted rear and rear-side windows (from B-pillar backwards), Rear wiper, Variable front intermittent wipers, Electronic stabilisation control including ABS, ASR and EDL, Electromechanical parking brake, Hill descent control, Bluetooth interface, Voice control system with natural language interaction, Audi smartphone interface includes wireless Apple carplay/Android Auto, Hill hold assist, Audi drive select, Audi lane departure warning, Audi pre-sense front with pedestrain and cyclist recognition, Quote Ref: 505135
