Ford Focus 2020 - 1.0 EcoBoost 125 Active X Auto 5dr

Extremely poor costumer service and not open to feedback or learning when a complaint was made. No reassurance given regarding data issues/concerns even when complaint escalated. We will never use again and would not allow recommend

My experience at Perrys Mansfield Ford was memorable because the staff we dealt with, James & George were so professional & the copious amounts of coffee we supped was also good

I'd suggest Perrys Mansfield Ford to a friend because Alan was so friendly and really helped me understand difficult parts of buying a car and nothing was ever too much trouble to him. I wouldn’t get a car anywhere else now

James made us aware of the models that fitted our requirements and left us to have a good look at these before we asked for a test drive. There was no pressure. We found some minor marks on the offside front wheel when we got home. This was promptly fixed the following day.

Perrys Mansfield Ford were helpful because the sales executive James Bateman was very helpful in all aspects of the sale. Excellent service

My experience at Perrys Mansfield Ford could have been better because ,I felt they we’re pushing for a deal , they wouldn’t move on the trade in value of my car which was top of the range Kuga vignale with £3000 worth of ford extra’s on my trade in, and they pushed for my new car to be collected on the last day of the financial month , and not the 1st so I lost a months tax at £620 for new car

My experience at Perrys Mansfield Ford was memorable because I am really satisfied with the my experience with Perrys Mansfield. I have bought a previous vehicle from there and was sure I could trust them when it came to buying another vehicle.

My experience at Perrys Mansfield Ford could have been better because if the sales manager had offered a better price for my old car. If I did not want this particular car I would have walked away.

The experience at Perrys Mansfield Ford was fantastic because the staff were helpful but left my wife and myself to view the type of vehicle we liked. Once we'd made a choice they were extremely helpful and we closed a deal quickly.

Perrys Mansfield Ford staff were good because they were very informative and knowledgeable about the car I brought and it was a no pressure sale environment which I like.