Ford Puma 2025 (25) - 123kW Select 43kWh 5dr Auto Electric Hatchback

I was extremely pleased with the service delivered by my dealer, Louis. Friendly, professional and explained all I needed to know. All questions and concerns were answered and reassured to me. Vehicle was in immaculate condition. Finance process was so so simple and picked up the vehicle rather quickly. Would 100% recommend to family and friends.

I was happy with the service at Vertu Ford Gloucester because the customer service was amazing.

My experience at Vertu Ford Gloucester could have been better because the trade-in car was valued at £11000 everywhere else but Ford would only give me £8500 for it. It is now on the Ford Forcourt for over £14500! This has left a very bad feeling towards the purchase experience . I have bought my last six new cars from Ford but I don’t think that I’ll buy any more there - very disappointing!

I was pleased with Vertu Ford Gloucester and wouldChris Arnold was very thorough throughout. Super experience recommend them because

My experience at Vertu Ford Gloucester could have been better because I was not shown anything about the FordPass. I had to phone the garage and only then discovered the Ford pass to get information on the vehicle and synchronising with my phone. No buttons were explained. The salesman, pleasant enough kept asking if I had any questions, but I didn’t know what questions to ask until I started driving. A better salesman would have sat in the car and taken me through the electronic aspects to avoid phoning the garage for help post sale. Not good enough Ford.

Vertu Ford Gloucester were fantastic because, they covered all aspects. I was made to feel special.

Vertu Ford Gloucester staff were good because everything was done over the phone i live in Stafford it was presented well on the web

Vertu Ford Gloucester were fantastic because the staff was very helpful!

Vertu Ford Gloucester were really helpful and I'd recommend them because Mo our salesman was very good really friendly and explained everything to us nothing was too much trouble for him