Ford Kuga 2019 (69) - 1.5 EcoBoost ST-Line Edition 5dr 2WD JUST 16,000 MILES PAN ROOF FORD HIST

Initial interaction great and could not be more helpful, and that is reason for 2 stars as initial fault with car I had they happily said they would pay for Move on 5 months, all I would say it if you are not the greatest mechanically minded get someone to go with you to check car out Air condenser unit cracked, gear bearings gone, abs pump needs replacing, stopped contact with garage after, wanted to get finance company involved as is my right, and garage not happy, that I wanted to do this ( only 2000 miles covered since vehicle purchased ) All I would say is really check everything out 1st, expensive mistake on my part, you live and learn

Purchased a car 01/2025, my experience was great! From the outset Craig was easy to communicate with, he was flexible with viewing times and came across very relaxed and not pushy at all. When we arrived we weren’t rushed in any way and we were allowed a decent test drive with no time pressure, I was probably looking over the car including driving for a good 45 mins and at no point was I hounded. A refreshing experience after other experiences at other dealerships. The car was exactly as advertised, if anything a little better in the flesh! The after care is brilliant, I had a small issue when returning home, one that was completely undetectable and not present when I viewed the car, Craig’s after care was amazing, he didn’t challenge me once, he simply got the car diagnosed and rectified in a timely manner. Buy with 100% confidence, you’re in very good hands with Craig.

What can I say regarding the service I had today from Craig and Jess over last couple of days Absolutely fantastic, spoke to Jess and at beginning of week hoping to come up Tuesday, she said fine would I like to put holding deposit down, so I did Luckily someone came Monday afternoon to want a view, but told it was sold before I had even travelled up the following day so stayed true to their word On arrival in Bristol from south coast, told by Craig to take time with test drive, take as long as needed Sorted out a fantastic deal, in the end and a great deal on an extended warranty Arrived at 12, by 2.30 all done and sorted all tax and insurance sorted and driving my new VXR, back down to the South coast Thanks again Craig and Jess cannot fault service offered UPDATE OCTOBER what can I say, about service, had a small issue with the car, spoke to Craig and straightway said would get sorted as I live on south coast not really feasible to get car back up there, said get it done locally, done and invoice sent to Craig, within a couple of hours money back in my bank account Shame cannot give more than 5 stars, could have easily said now my issue but fantastic service again WELL DONE CRAIG AND JESS