Stratstone MINI Tunbridge Wells
Longfield Road Royal Tunbridge Wells TN2 3UE
Royal Tunbridge Wells
0 Previous Owners
Our vehicle history check is provided for guidance only. Data provided by CAP HPI. Please check all details with the seller before purchasing.
We bought a Mini Countryman from you. When I made the first enquiry Patryk was very helpful even he send me a video about the car, he is excellent salesman, he provided professional service, explained everything, we like the car so much, I wish you all the best in future.
Lehel Kovacs
14 July 2025
We liked them so much we bought a car from them. Lovely people, who went out of their way to look after us (we were late) and who welcomed our dog too. Patryk and Hannah were just very lovely people and made our choice to buy a car there a simple one.
Paul Harle
14 June 2025
Extremely unhelpful. I called as I have an electrical fault on my mini and needed to book in for diagnostics. Was told I would get a call back and never did. Eventually spoke to a different department and had to wait 2.5 weeks to get an appointment. Went elsewhere for diagnostics but they wont supply parts.
Eloise Smith
14 June 2025
Great place to get your Mini serviced and any issues sorted swiftly. All the staff are friendly and helpful, especially Blair who went above and beyond to look after my Mini end-to-end. 10/10
Scott
14 June 2025
Generally very poor experience. Constant emails saying my order was cancelled when it wasn’t. The people in the store found it hard to process the application, far too long. Lastly at 4:30 pm on the Friday before I was due to pick up my car on Saturday 10am, I was told I couldn’t because there was an error with the paperwork in there side. I am disabled and organising thing is not easy. To be let down through no fault of my own by mini inadequacy is really poor. Very unhappy. Tom Bayley
Tom Bayley
14 June 2025
Having had a pretty awful experience at this franchise in 2024 when a change or ownership was taking place, the service manager re-engaged me to use the facility again - even though we live 300 miles away in Cornwall. Because of our distance, we needed parts in stock upon arrival, a loan car, and a quick turnaround. Thanks to Chris the service manager who communicated superbly by both phone and email, we managed to get the car in, have a full brake service and MOT, and back out on the road again within 5 hours, as promised. Business and franchises like these really do need their 'Chris's' and he has definitely helped restore our faith in Stratstone. We'll be back again.
Russell Hogg
14 March 2025
Thank you to Amber for helping me find my dream car! She was so patient and kind with helping me with the purchase of my mini countryman. So appreciative of everything she did for me and her perseverance in securing a fantastic deal. Thank you so much!
Natasha McCann
14 December 2024
We dealt with Daniel at Mini in Tunbridge Wells in purchasing our new Mini Countryman. He was kind, informative and thoughtful, walking us through the process patiently! Would certainly recommend buying through Daniel Scantlebury and appreciate his service.
narinder haynes
14 November 2024
Hannah Bartlett as always is superb. Makes you feel comfortable, answers all questions and queries you have and overall is just fun to be around. This is the second car Hannah has sold me and I am sure there will be many more. Thank you for making my experience fun and transparent. I’m sure I’ll see you soon 😊 …
Raymond Moss
14 November 2024
Friendly sales staff and good display of used and new minis
Thomas Carter
14 October 2024
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
