Disappointed and amended an initially excellent review. Our experience started off very positively with excellent service, which gave us confidence to place a deposit. Unfortunately, after this point, the quality of service declined significantly. Communication was poor—not only with us, but seemingly between staff as well. We were initially told the turnaround would be 48 hours, yet it took 8 days from placing the deposit to finally collecting the car. We made three separate attempts to collect it, each time being told of delays due to forgotten service requests, a backlog on MOTs, or inability to process finance because the banks were closed. While we understand that some issues, such as bank closures, may be out of the dealer’s control, these problems could have been avoided with better communication and planning. The dealership was aware of our planned collection time (6pm) and how we intended to pay, but made no arrangements to ensure everything would be ready. When we expressed our frustration, we were met with a shrug, a brief apology, and a dismissive “we can’t help it.” Had communication been clearer and expectations managed properly, this experience could have been much smoother and enjoyable experience.
Stephanie Speight
10 July 2025
Max was really helpful when we came in tonight. I knew what I was looking for and he sorted all of the paperwork out and showed us around the car (we opted out of a test drove but he did offer) and he even tried to find out how I go about getting a Hyundai rubber duck 😂 Excellent customer service from Max & really glad we chose this branch. Can't wait to pick my first ever car up! Cheers Colgate! 🙈🤣
Jasmine Nightingale
05 July 2025
Excellent staff very helpfull
Andrew Thompson
04 July 2025
Very helpful staff, very welcoming. Well recommended to others
tasha thompson
04 July 2025
Max was very helpful got me sorted quickly, and made everything simple.
Lewis Wood
04 July 2025
Good up to press, just paid a deposit so waiting on a collection day
brett dunn
04 July 2025
Wonderful service From Max White
Nokutenda Ruzvidzo
04 July 2025
Professional, diligent, extremely friendly, down to Earth and nothing was a problem, even with the now retrospective most stupid query. Will was brilliant, explained the process and even got me a better payment option including gap insurance. Liam jumped in to finalise the sale documents & paperwork. And finally, I dealt with Aaron who was an absolute diamond in sorting out a few after sales niggles with utter patience and 'solutions not excuses' as he put it. Excellence all round. Thank you!!!
Rob Allott
04 July 2025
Absolutely fantastic service from Cars2. Conner was very informative and professional.
Karl Ziolkowski
04 July 2025
Great experience with max thank you
Sarah Robertshaw
04 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 13, 0 Previous Owners, .10.25'' super vision instrument cluster, 10.25'' touchscreen satellite navigation with mapcare and live services, Apple car play/Android Auto, Bluetooth system, Cruise control, Digital clock, Drive mode selector, Driver attention warning, E-call, Emergency stop signalling system, Front and rear parking sensors, Intelligent speed limit assist, Lane follow assist, Lane keep assist, PAS, Rev counter, Reversing camera, Roll over sensor, Tailgate open warning light, Trip computer, Trip odometer, Voice recognition, Water temperature gauge, Windscreen washer fluid sensor and warning indicator, Wireless phone charging pad, 2 front and 2 rear speakers with 2 tweeters, DAB Digital radio, Steering wheel mounted audio/phone controls, USB connections in front and rear, Adjustable intermittent front windscreen wipers with aero wiper blade, Auto dimming rear view mirror, Automatic defog system, Automatic headlights with dusk sensor, Automatic windscreen wipers with rain sensor, Body colour bumpers, Body colour door mirrors with integrated indicators, Body colour exterior door handles, Body coloured wheel arches, Dark chrome effect radiator grille, Electrically adjustable, heated and power folding door mirrors, Follow me home headlights, Front and rear electric windows with anti-trap mechanism and one touch control, Front fog lights, Gloss black door frame moulding, High beam assist, LED daytime running lights, LED rear lights, MFR - LED headlight with static bending light, Positioning Lights - LED, Privacy glass - Rear windows and tailgate, Rear wash/wipe with intermittent wipe setting, Roof rails, Silver front and rear skid plate, Tinted glass with windscreen shade band, Trailer stability assist, 12V power outlets in front console and luggage compartment, 40/20/40 split folding rear seat, Adjustable head restraints (Up and down), Alloy pedals, Ambient lighting, Cupholders in centre and rear console, Cupholders in rear armrest, Door courtesy lights, Driver and passenger sunvisors with illuminated LED vanity mirrors, Driver's seat electric lumbar support, Driver's seat manual height adjust, Dual zone climate control, Front and rear door pockets, Front armrest with storage box, Front door pocket bottle holders, Front passenger seat lumbar adjustment, Heated front seats, Height/reach adjustable steering column, Illuminated/air conditioned glove compartment, ISOFIX child seat anchorage points attached on outer rear seats, Leather wrapped steering wheel and gear knob,
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Clicking 'Enquire Now' will take you to a short form where you can submit your enquiry about this vehicle.
If your borrow amount is £6,500 with a deposit of £1,000, a selected term of 48 months, at a representative APR of 12.9% (fixed) and an annual fixed rate of interest of 12.9% you would pay £171.79 monthly. Total charge for credit will be £1,745.92 and total amount repayable is £9,245.92
Cars2 Barnsley Hyundai
Pontefract Road Barnsley S71 1AJ
Barnsley