Ford Kuga 2023 (73) - 2.5 FHEV Black Package Edition 5dr CVT Hybrid Estate

My first experience from the company would mean I would not recommend to anybody. The team helped me during all of the issues for the first car which went on for over 18months. The team assisted me in getting a good deal on the second car. But ultimately the first few months of the first car experience outweighed the positives. Zieko, Nathan and Callum have been helpful throughout

The experience at Vertu Ford Stoke was fantastic because Anthony and Callum did everything they could do to help me when my finance company was not helping. They have sorted out everything that was needed after the sale and have stayed in contact ensuring everything was ok

Vertu Ford Stoke were fantastic because the salesperson - John was absolutely amazing, so friendly and welcoming, immediately told me he would be taking care of me from this moment on. He was well mannered, asked about me and my interests and felt like he was really interested in knowing his customers. He explained everything perfectly and in detail and made the overall experience 5 stars in my opinion, I could not have asked to deal with a better salesperson. His knowledge of the car was incredible and he could answer every question I had.

I was happy with the service at Vertu Ford Stoke because.... Jack Bannister arranged to keep the car for me while I was on holiday. They do not usually do this. He didn't have to but he did and I'm very grateful for that. Jack made me aware of everything I needed to do prior to pick up, including navigating around a couple of problems my end. Everything went very smoothly.

I was pleased with Vertu Ford Stoke and would recommend them because the whole process was great from start to finish The salesman was brilliant and put me at ease right away ? you certainley would never regret using vertu ford ? im on cloud nine every time i look at my new car

My experience at Vertu Ford Stoke was positive because Stuart the Salesperson was so honest and friendly . He wasnt forcefull at all he made sure we were 100 % happy and he went above and beyond to make the purchase enjoyable . We would use again for sure

The experience at Vertu Ford Stoke was good because my sales advisor John Taylor is second to none. Couldn’t do enough to make sure the process was as smooth as possible. He is a credit to your company.

I'd endorse Vertu Ford Stoke because great friendly service

The staff at Vertu Ford Stoke were good because they were very helpful and professional.

My experience at Vertu Ford Stoke was positive because Stewart Duff the sales manager was excellent. He explained everything, answered all my queries, kept me informed of progress and went above and beyond - definitely 10/10. After sales have a lot to live up to and hope that the level of customer service given by Stewart is the same within other teams at Vertu Ford Stoke when I return for my car servicing plan.