Volvo XC90 2021 (71) - 2.0 B5 MHEV R-Design SUV 5dr Diesel Hybrid Auto 4WD Euro 6 (s/s) (235 ps)

Relaxed, pleasant, top class sales! I stumbled across Fleet Sales having been on the look out for a Volvo V60 in a particular specification for quite some time. I saw the Volvo advertised on eBay initially, but soon took to auto trader to see if I could find out more about Fleet Sales in respect of their reviews. Having read the reviews I was convinced I had to head over to their site to have a look at the vehicle I had found. I arrived on a Friday mid morning, the site was busy, staff were busy, the forecourt was filled with Volvos and I felt like I was in my element. I walked around, acknowledged, but not bothered by anyone, located the vehicle I was looking for and had a quiet look around it with no pressure from any staff over my shoulder. They were aware I was there but not hanging over me and making me feel pressured. The Volvo I wanted happened to be at the back of four other Volvos so I popped into the office, explained which vehicle I was looking at and instantly the staff were happy to move vehicles around and get the V60 out I was looking for. I produced my licence, they provided trade plates, explained their normal test drive route and allowed me to head off out in the car. After a small journey I headed back. Parked up, again, I was left to look around the car with absolutely no pressure. After 20 mins of deliberation I went into the office, greeted by the smiling faces of Rachel and Emma, happy to ask how I got on. I sat down, had a look at the service history, made an offer, discussed next steps with the ladies, made a deposit and came back the following morning. On my return, the car was spotless, parked out front, pride of place waiting for me. I paid the outstanding balance, sorted the paperwork, and off I went. I have to say, it's been the most wonderful car buying experience I have ever had. Relaxed, pleasant, no pressure. I would have no hesitation in recommending Fleet Sales, and I would definitely return to them when I need another vehicle. Their customer service is second to none and an absolute credit to the used car sales market.

The best, most seamless car buying experience one could ever wish for! Having bought many cars, this most definitely was the easiest and fastest car purchase ever! Rachel has been an absolute pleasure to deal with. Her knowledge and friendliness with no nonsense makes her an amazing sales woman to deal with! :) Rachel was very responsive from the initial enquiry about the car up to handing over the keys. I could have never imagined that the car purchase can be completed that fast and easy! As promised car was ready for collection, with no need to wait for days to get car prepared which is usually the case with other car dealers. I would certainly like to deal with Fleet Sales again in the future