Went in to p/x my car and told they would call me back once the reg was checked - nothing. Asked a few questions about the p/x I was interested in and what my car would be against it - told they couldn't find my car but would call me back....NOTHING again. Went to several other garages in the area today no issue with finding my car or p/x.
Angela Flynn
25 May 2025
Great and helpful service. They helped me with all the necessary documents. The car is wonderful. I will recommend this place to all my friends
Caro
04 March 2025
Bought a Ford fiesta for a bargain and had the car for 6 months now. Absolutely no problems with the car. Good service from the lad that sold it to me aswell very helpful with my insurance and tax. Thankyou :)
Dee Dion
18 February 2025
very nice people, so in love with my new car!!
sophie bowket
02 February 2025
Bought a Ford fiesta for a bargain and had the car for 6 months now. Absolutely no problems with the car. Good service from the lad that sold it to me aswell very helpful with my insurance and tax. Thankyou :)
Dee 0117
02 February 2025
Bought my first car from here and I couldn’t be more pleased with it, they helped me sort everything out I highly recommend them to anyone just want to say a massive thankyou for your help and support😊 thank you again. …
Chloe Trossell
02 February 2025
I purchased a Fiat 500 at the beginning of August, an excellent little car. It had a little bit of age related chips. It was great on the test drive. The warning light was on, and that was due to a blown tail light bulb, which was replaced by them, and it fixed the issues. I thoughly checked the car over, and the car has been great value. The service and professionalism I can not fault. I will not hesitate to buy a car from them in the future. Many thanks for a great car at a fair price.
David Stoten
01 September 2024
Shocking garage ! Sold me a car with a burnt out engine , tried to come up with some solutions but turned me away , 2000 plus down the drain , now I don’t have a car and am at risk of losing my job ! Do not buy cars from this garage !! Taking advantage of an 18 year old ! I’ve posted an update ! Update: promised me a new engine, ignored me ever since , went down the garage and asked for the owner (apparently no ones knows who the owner is ) shock ! So I’ve been with this car for over 3 months now without hearing anything from the garage , oil leaks has got worse , I’m putting in a litre of oil every week(for a Mini Cooper) shocking !
Liam Cosgrave
21 August 2024
Bought a Ford Ranger. had it for two weeks and noticed large variations in the coolant level. Waited three weeks to get into local garage to get it checked out. Head gasket blown. Phoned Finesse and was told the same as other purchasers - that they had fulfilled their legal obligations by providing a Warranty. This isn't correct. Sent emails and a recorded delivery letter giving them a time frame in which to respond - no response to any of them. Their refusal to engage contravenes their AA accreditations. I have spoken to the AA. They say that the more customers complain to them then they will review /end their involvement with the garage. I was told not to drive the car as the engine was under high pressure. Been without a car for 6 weeks. I have paid over \xa32k for the repair. I will now begin legal proceedings to recover the money because the warranty they provide has refused to cover any of the work. BUYER BEWARE. UPDATE: I have been made aware that since the end of June 2024 the AA and the AA brand no longer have a relationship or any affiliation with Finesse Motors.
john anderson
30 July 2024
Buyer beware and avoid this dealership. I purchased this vehicle, Shogun, and drove 130miles after being told it was in great condition and had a small bit of surface corrosion underneath that would come off. It also had over 10 months MOT left. Went to see it and saw that the side steps had a lot of rust under and a bit of welding was needed on the rear wheel arch. Also needed a few things done so took it. Go back home and took it to the garage to do the work and they won't touch it. There are 5 large rusted holes high up underneath it, one was filled with mud and undersealed over it. Extensive other rust areas and the rust to the rear left is so bad that it is hanging down and the vehicle is not roadworthy. Also has had a botched DPF bypass on it with sensors just cut and isolated and all in all an illegal MOT. They don't want to discuss it saying it's not their problem anymore so I now am calling Trading Standards and VOSA. Hopefully they will not be around for long!!!! In response to Finesse reply they say they offer a warranty but refuse to apply that warranty and take the vehicle back. Regarding the MOT they advertise as being AA Approved and part of that is that they undertake to ensure cars are safe and roadworthy before selling them. That is clear on the AA Charter. They have clearly not done this. In response to my review which I sent them on email, all they relied was 2 large laughing emojies. Not that I expected any professionalism!!! I have emailed them to ask them to get this sorted oon the "Warranty" that they claim they offer but still after a week don't get an answer!!! So much for their response to this review!
Paul Griffiths
29 May 2024
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 15, 1 Previous Owner, FINESSE MOTOR12 MONTHS MOT 3 MONTHS WARRANTY FULL SERVICE HISTORY 2 KEYS 4 NEW TYRES JUST BEEN SERVICE ANY QUESTION PLEASE CALL
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Finesse Motor LTD
Andrew Street Ltd St. Georges Square Droitwich WR9 8LD
Droitwich
£156.38/pm (HP)
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