Audi Q5 2016 (Z2) - 3.0 S TDI QUATTRO 5d 322 BHP 5-Door

Bought a focus st from them 3 weeks ago. Requested they fix a broken wing mirror unit before I collect the car 2 weeks ago on Saturday. To be told the part hadn’t arrived but it would be fixed when I could bring the car back in so I was fine with the that. Fast forward to Tuesday April 1st, I take the car in and they replace the slightly cracked mirror unit that doesn’t fold for one completely broken that does fold. I went off on 1 and demanded it be fixed and I was assured it would be rectified today. Only for yesterday the sales man Grant to text me saying the part hasn’t arrived. Euro car parts sell the very wing mirror have it in stock and deliver same day or next day 🤔. Clearly hasn’t even bothered to order the part. Great sales pitch but absolutely disgusting after care. Avoid this garage at all costs. Save yourself the hassle of having to fight to get any kind of customer service/ after care. Also be very careful with their web page it still has cars already sold advertised as for sale. Which is false advertising.

Stay clear Grant the employee is so false you can tell he sells cars bought my car drove it home next morning battery dead phoned them they said it was my fault got a report from the AA saying the electrics are not working properly F1 then gave me a new battery which I had to put in again next day battery dead I then drove the car from Inverness to Falkirk after getting it jump start from AA again got a car while they worked on mine IT WAS MANKY IT STUNK OF DAMP AND PISS week later got told to come and get the car which I did but when I was 15 minutes from Falkirk got told to go back as the car is still not working drove all the way back to Inverness week later got a call to pick up got there and the wing mirrors were still broke in the end I gave up and paid for it myself no compensation no apology nothing still waiting for the extra key and service book that was 7 months ago absolute cowboys got told from the finance company that they had several cases open with complaints about Formula 1 STAY CLEAR