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Can I buy a car during lockdown?

If you need to buy a car during lockdown here's our guide to everything you need to know.

A second national lockdown to help control the spread of Covid-19 is taking place in England between 5th November and 2nd December, but what does it mean if you want or need to buy a car? 

During the lockdown, all non-essential retail locations in England are closed, including car showrooms, while the public has been told to work from home if possible and to use their cars only for essential travel. Government guidance says that non-essential retail businesses can remain open for deliveries to customers and for ‘click & collect’ services. The good news is that, if you need a car, you can still buy one during this period, with little or no extra inconvenience. 

What does the lockdown mean for buying a used car through a traditional dealership?

The lockdown rules mean that car showrooms in England will be closed because they don’t count as essential retail locations, so you can’t go and browse cars in person. Plenty of dealers will continue to operate online and organise contactless delivery or collection though, so you can still find and buy a car.

At Cazoo, our Customer Centres in England are closed to ‘walk-ins’ but you’re still able to buy a Cazoo car as easily as ever. Once you’ve found your perfect car, you can buy it online and choose to have it delivered to your door or to collect it from one of our Customer Centres.

Can I ‘click & collect’ a car if I buy one during lockdown?

Yes, as long as this service is offered. If you buy a car from Cazoo, you can book a slot to collect it at one of our Customer Centres.

What if I live in Scotland or Wales?

Welsh dealerships have reopened following the country's 'firebreak', although they must follow special guidelines around hygiene and social distancing.

Scotland is operating a five-tier lockdown system, and if a dealership is in tiers 1, 2 or 3 areas, they’re still allowed to open. Tier 4 dealers can only open their outdoor forecourts.

Can I go for a test drive during lockdown?

The official guidelines don’t cover the topic, but since car showrooms can only offer a click & collect service for pre-purchased cars, test drives (even solo ones) are likely to fall foul of lockdown restrictions. 

At Cazoo instead of a test drive we offer a 7-Day Money Back Guarantee, so if you buy a car from us we give you up to a week after delivery or collection to make sure it suits your lifestyle. If for any reason you change your mind within the 7 days, we’ll collect it for free and give you a full refund.

Is it safe to buy a car during lockdown?

There are strict guidelines for businesses on how to deal with the threat of Covid-19. Most will be carrying out contactless deliveries and cars will be thoroughly cleaned prior to collection.

At Cazoo, your safety is our top priority. All handovers are conducted at a safe distance and every Cazoo car is completely sanitised inside and out before you receive it. 

We deep-clean everything, from the backseats to the boot and even the engine,and we use Ozone gases to kill 99.9% of viruses and bacteria. 

Before a car is delivered or collected, we fit protective covers to the front seat, door handles and gear stick. Our Handover Specialists wear PPE when they hand over a car and all handovers take place from a safe distance of at least 2 metres.

Can I get car finance during lockdown?

Yes, you’ll be able to do this online as long as the dealer is offering it.

At Cazoo we've made financing your next car online simple. You can choose from our monthly payment options and because we're a finance broker not a lender, we’ll always find a competitive deal for you. 

You can apply for finance and get a decision within minutes and then sign your agreement online, all from the comfort of your home.

Can I sell a car during lockdown?

There’s no official guidance not to sell a car during lockdown, but it may be difficult to do so without breaking lockdown rules. You can still place ads online, but government restrictions say you shouldn’t travel unless it’s essential. This means that most people won’t be able to legally visit and view the car. Many online car buying businesses have also suspended their purchase and collection of cars. 

If you’re part exchanging your current car for another one this can make the whole process a lot easier. 

At Cazoo, we give you an instant online valuation for your current car that won't change or include any extra fees. When we deliver your Cazoo car, or if you choose to collect it from one of our Customer Centres, we'll take your old car off your hands at the same time. 

Cazoo gives you an easy, safe way to buy a car during lockdown. Use our search function to find one you love, buy it online and then have it delivered to your door or choose to collect it from your nearest Cazoo Customer Centre.

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