If you’d like to return your car within the 7-Day Money Back Guarantee period, you’ll need to contact us to book a collection within 7 days of delivery and the collection will need to take place within 14 days of when you received the car.
If you don't book within 7 days of delivery or the car isn’t collected within 14 days of delivery, you won’t be eligible for the 7-Day Money Back Guarantee. You can book your return by calling us on 020 3901 3488. We’ll need to collect the car at the same address where it was delivered. We'll also collect your V5 log book at the same time, but if you haven't received it by the time we collect the car, please post it to Cazoo, 40 Churchway, London, NW1 1LW once it arrives from the DVLA.