Cazoo launches new Customer Centre in Ipswich

18 November 2020

Cazoo launches new Customer Centre in Ipswich

...Investing £1m and creating 15 new local jobs

Cazoo, the UK’s leading online car retailer, which makes buying a used car as simple and seamless as buying any other product online, has today opened its latest Customer Centre located at 2 Bath Street, Ipswich, and marking the 11th new location opened by Cazoo since September.

The site was formerly occupied by Imperial Cars which was acquired by Cazoo over the summer and Cazoo have since invested over £1m into refurbishing the site and creating 15 new customer-facing and vehicle-servicing jobs. Cazoo has plans to open a further 3 sites across the UK before the end of the year, creating another 45 new jobs.

Cazoo has plans to open a further 12 locations in 2021 and is developing these sites to provide customers a ‘click and collect’ option in addition to home delivery as well as opening service centres to handle all of its customers vehicle servicing needs. Customers can view thousands of Cazoo cars on its website with purchases made entirely online.

Cazoo owns and fully reconditions all its cars before offering them for sale on its website. With thousands of cars on offer at any time, they are stored centrally and available for either delivery anywhere in mainland UK or collection from a local Customer Centre in as little as 72 hours. Every Cazoo car comes with a full 7-day money back guarantee and a comprehensive 90-day warranty.

Launched last year, Cazoo is pioneering the shift to online car buying in the UK and has already sold over 10,000 to customers all across the UK. Since its launch, consumers have been rapidly embracing the transparency and convenience of buying used cars entirely online and the rollout of its local Customer Centres will further enhance the Cazoo offering.

Alex Chesterman, Founder & CEO of Cazoo said, “We have been delighted by the overwhelmingly positive response of consumers to our online car buying proposition. With our ever-increasing number of sales, our Customer Centres will provide more options to our customers on how they want to receive their Cazoo car and will allow us to serve them better through our own service centres. We’re excited to be opening in Ipswich as we reinvent the car buying experience and continue our mission to provide better selection, transparency, convenience and peace of mind to used car buyers across the UK.”