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FOW Winsford
Weaver Valley Road, Winsford, CW7 3AL
winsford
4.3 (12,011 reviews)
FOW Winsford
Weaver Valley Road, Winsford, CW7 3AL
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FOW Winsford provide an excellent service with well informed and helpful sales staff. Daisy-Mai in particular could not have been more helpful with all questions answered on the car and clear instructions on the documentation and arrangements for delivery of the car. The car arrived in good clean condition and as described. Only one blemish was overlooked which related to the drivers seat with a surface crack in the upholstery. However for a car of its age it is in good condition.
So easy to look at different makes & models with no pressure. Once we'd chosen, the purchase was so easy. On the day of collection on the way home the car developed a fault. I contacted the afersales team who were extremely helpful and directed us to take the car to our local independent garage who sorted the issue and billed FOW. I appreciate that not every car can be fault free, but it's how you deal with the issues that defines the business. Thank you for providing us with our second car bought from FOW. The first car was bought in 2014 and is still providing excellent service 130k miles later!!!!
Having searched many companies for the car we wanted we found the one at FOW. Mike Brown was the dealer that looked after us. He was very knowledgeable and thorough in his explanations and answered all our questions patiently and pleasantly. We are at the moment very happy with our purchase and would recommend to anyone looking for a car to take a look at FOW.
I was dealt with by Dawood who was very polite and courteous. He talked me through various options of payment without pressurising me to make a decision. The car my daughter chose was presented immaculately and the whole process was painless. Thank you very much Dawood for your assistance
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
