Cazoo car photos

We’re totally transparent so you know what to expect

We do our best to fix any cosmetic imperfections and to highlight them in the car’s imperfections gallery. There may be some additional wear and tear that isn’t always visible in the images. As we sell used cars, you should expect some general wear and tear relative to the car’s age and mileage. 

What we show in the gallery

Scratches on the wheels & alloys 

  • Longer than a 20p coin

All exterior panels (the doors, bumpers, boot, bonnet and boot lid)

  • Chips as small as 3mm that impact the surface paint
  • 5+ chips in an area the size of a lime (4cmx4cm) 
  • Dents that are more than 1cm wide
  • Scratches that are longer than 2cm

 Interior fabrics 

  • Any scuffs, stains, discolouration larger than 2cm

Interior hard surfaces

  • Wear on interior surfaces that are visible from a metre away
  • Damage that’s at least 2cm

Windscreen

  • Chips more than 1cm long that are in the driver's eyeline
  • Visible scratches on the windscreen

What isn’t shown in the gallery

We don’t include photos of the normal wear and tear that you’d expect from a used car based on its age, mileage and general day-to-day use. This means that minor stone chips, scratches, dents or interior marks may not be shown in the gallery. 

Scratches on the wheels & alloys

  • Shorter than a 20p coin

All exterior panels (the doors, bumpers, boot, bonnet and boot lid)

  • Chips less 3mm wide
  • Dents that are 1cm wide 
  • Scratches less than 2cm long

Interior fabrics & hard surfaces 

  • Scuffs, stains, discolouration and repaired upholstery that are less than 2cm 

Windscreen

  • Chips up to 1cm long that aren't in the driver's eyeline
  • Light scratches on the windscreen

High use areas 

  • Faint scuffing in areas like door sills, boot sill and the glove box lid less than 2cm

Find out more

Cazoo car quality